Amanda was very friendly , helpful and professional.
2/16/2025
Rodney A. VERIFIED CUSTOMER
I appreciate the personal touch. Damien provided. He made the process very easy.
2/16/2025
Thomas H. VERIFIED CUSTOMER
Great customer service. Don said I would be done in an hour and I was. Always a good experience.
2/16/2025
Alan K. VERIFIED CUSTOMER
He was very pleasant and got us out in less than an hour
2/16/2025
Frank O. VERIFIED CUSTOMER
It is the first time that they have attended to me properly, where they show me what was done to my car. I am happy with the service, I will return again. Thank you.
2/16/2025
Nailah B. VERIFIED CUSTOMER
He was super amazing and nice!
2/16/2025
Yasmill R. VERIFIED CUSTOMER
Damian the best customer service so far in a long time
2/16/2025
Ronnie W. VERIFIED CUSTOMER
Two hours and forty-five minute wait for an oil change, inspection, and tire rotation is a bit extensive, and this was not my first experience having to wait an overly extensive amount of time. Looking around the waiting room I was not the only one feeling this way. More than likely due to over booking and efficiency challenges with the technicians. Other than the wait everything else was great.
2/16/2025
Sarah M. VERIFIED CUSTOMER
This was the greatest experience I’ve had there in a very long time. Thank you Nicole for the great service work you do.
2/15/2025
Deborah S. VERIFIED CUSTOMER
I arrived at 9:45 at 12 I called Mr Knispel stating I had not heard anything.i mentioned that my phone was dieing. He had the write up in his hand. The work would take another 2 to 2.5. He offered a couple of options to let me leave. I chose to wait.Checked on me once. At 3:30 I went to tell him I wanted to leave.He had my bill. He had sent me a message that my car was done but to my dead phone. When I did not respond why did he not come to me? He knew where I was sitting. 6 hours in the dealership.
2/15/2025
Joe A. VERIFIED CUSTOMER
Very professional
2/15/2025
Anderson B. VERIFIED CUSTOMER
Excellent attention from Mr Richard Davis, attentive and kind. Thank you very much for your attention.
2/15/2025
David J. VERIFIED CUSTOMER
Thank you for quick and efficient service.
2/15/2025
Francisco G. VERIFIED CUSTOMER
Scott is a total professional
2/15/2025
Karen A. VERIFIED CUSTOMER
Great service! Helpful attitude.
2/15/2025
David C. VERIFIED CUSTOMER
Frank was not so helpful; I checked in with an appointment at 10:20 am and asked for an AC diagnostic. Surprisingly, I checked out at 3:00 pm! Nothing was repaired, and nothing was updated on your client's sms (No Diagnostics report to see) till 2:15pm when we had to look for anyone who could check us out (Mr.Frank had disappeared for a while); Mr. Joe assisted us. This was not the end; after payment, I should get my car at the parking lot… that did not happen either; I waited 15 min, but nothing happened, nothing but Mr. Frank's puzzled, scrambled facial expressions! I had to walk around the parking lot and ask Frank to hand me my car key (no one could assist me). Finally, this was my worst auto service ever; Toyota had to look after the entire process with serious considerations to retain customers. My horrible customer service today will linger with my wife, my 10-year-old son, and me.
Thank you
2/15/2025
Karl S. VERIFIED CUSTOMER
Joe was great, very welcoming and professional. Liked the walk around vid from the service technician!
2/15/2025
Alex R. VERIFIED CUSTOMER
The process was very simple and clear and Scott keep me informed about the process all time.
2/15/2025
Arnold R. VERIFIED CUSTOMER
Don gave me a fair price for the maintenance
2/15/2025
Cedric S. VERIFIED CUSTOMER
Rick was great! He made the experience very easy and explained everything to make me comfortable with the work I was getting done on my vehicle. I’ll definitely be back in the future for any repairs.