I had to call to get an update on my car an hour after the estimated time. I didn’t receive a call from the service advisor. Usually, when I picked up my car in the past, even the dash area was wiped clean of any dust. This time, the dash was still dusty and also the area with the cup holders and shifter. I just expected higher standards.
1/10/2025
Ki S. VERIFIED CUSTOMER
His service is excellent .
I haven’t seen many man like him.
1/10/2025
Osvaldo A. VERIFIED CUSTOMER
Greatest service
1/9/2025
Rodney A. VERIFIED CUSTOMER
Courteous and respectful guy
1/9/2025
Maria S. VERIFIED CUSTOMER
I’m satisfied with the great service of my car
Thank you!
1/9/2025
Edward B. VERIFIED CUSTOMER
I got a first class service. Thank you
1/9/2025
Xiaolong C. VERIFIED CUSTOMER
Very satisfied. Very good service attitude
1/9/2025
Bob S. VERIFIED CUSTOMER
Tony was fantastic !
1/9/2025
Hyo Jin. VERIFIED CUSTOMER
Great job and the wheel repair, looks good as new!
1/9/2025
Ariel C. VERIFIED CUSTOMER
Great service! The staff was professional, courteous and friendly.
1/9/2025
Phillip D. VERIFIED CUSTOMER
Thanks to Mark Mejia for providing excellent service during my visit
1/8/2025
Vance P. VERIFIED CUSTOMER
All first rate. Thank you.
1/8/2025
Jeffrey E. VERIFIED CUSTOMER
Alex seems to be a very caring individual.
1/8/2025
Ray M. VERIFIED CUSTOMER
I recently had the pleasure of working with Argenis at the Lexus service center, and I cannot say enough great things about his professionalism, expertise, and dedication. From the moment I arrived, Argenis greeted me warmly and ensured I felt confident about the service my vehicle was going to receive.
His attention to detail was impeccable. He took the time to explain every step of the process, answer all my questions thoroughly, and provide clear updates throughout. It’s rare to find someone so knowledgeable and passionate about their craft. Not only did he solve the issue with my car quickly, but he also went above and beyond to make sure it was returned to me in pristine condition.
Argenis is a true asset to the Lexus team. His exceptional customer service and technical skills turned what could have been a stressful situation into a smooth and pleasant experience. I will be recommending him to all my friends and family. If you’re lucky enough to have Argenis as your technician, you can rest assured your car is in the best hands. Thank you, Argenis, for going above and beyond!
1/8/2025
Mamie W. VERIFIED CUSTOMER
Very unsatisfactory service.
1/8/2025
Aida G. VERIFIED CUSTOMER
It was perfect, very fast but a little bit expensive Thanks again
1/8/2025
Rony L. VERIFIED CUSTOMER
Tony is good
1/8/2025
Stephen A. VERIFIED CUSTOMER
Very professional
1/8/2025
Mkrtich A. VERIFIED CUSTOMER
I'm very unhappy with your service department! Specially with your service advisor Marco Tony chavez