Very friendly, professional and efficient. Thank you. My car was also very clean!
1/8/2025
Julius T. VERIFIED CUSTOMER
Excellent
1/8/2025
Brian K. VERIFIED CUSTOMER
Great job
1/8/2025
Julius R. VERIFIED CUSTOMER
Completely satisfied with the customer service rendered by Tony 10 out of 10.
The only thing that killed my satisfaction was that the inside of the car was dirty. There was like dirt on the dashboard. It looked like they put a dirty shoes on it and left dirt. Also there were like marks of shoe dirt on the door in the driver side. Also whoever disconnected the dash cam did not connect it back. I hope the people who handle the job in these cars are more careful and not leave a dirty car interior. I just wonder if they even did the oil change and the wheel rotation that I paid for.
1/8/2025
Pakpimon K. VERIFIED CUSTOMER
Very professional. 100% satisfied
1/8/2025
Douglas M. VERIFIED CUSTOMER
I was told the necessary part would be delivered at 9 AM the second day of service. I called for status and was told it would not be delivered till noon and we surmise the car would be ready by 3:30 that afternoon. I called for a status at three, 315, 330, and 345, and never got a response. On my next call the representative said the car was ready and at 4:20 my paperwork was finalized. I have come to this dealer since 1990, I have never been less well informed about status.
1/8/2025
Nahomy R. VERIFIED CUSTOMER
Tony is a really nice person he explains everything, thank you
1/8/2025
Hillard S. VERIFIED CUSTOMER
Thanks Mitch, you’re always on top of things and keep me informed. I appreciate you.
1/7/2025
Tomeshia E. VERIFIED CUSTOMER
Mitchell was awesome very professional very helpful and attentive to all my questions and service needs thank you
1/7/2025
Kristin A. VERIFIED CUSTOMER
Alex was great. The service is really slow today. Hopefully it’s a fluke…
1/7/2025
Bruce H. VERIFIED CUSTOMER
It took over 40 minutes to drop off my vehicle for a 95,000 service. Less than 5 minutes were with Eddie Bakalian, who was excellent. The dealership was understaffed as I had too long of waits for getting a service manager and processing to get a “loaner” car. There were 8 cars in front of me and I had to sit on street for over 10 minutes to get onto the property.
1/7/2025
Gordon G. VERIFIED CUSTOMER
Fast and well done
1/7/2025
Darrel M. VERIFIED CUSTOMER
Thank you!
1/7/2025
Brenda S. VERIFIED CUSTOMER
Excellent customer service!
1/7/2025
Dennise S. VERIFIED CUSTOMER
Having service at Lexus of Glendale was always great and now so much easier!
1/7/2025
Samvel P. VERIFIED CUSTOMER
Excellent, very professional.
1/7/2025
Anny S. VERIFIED CUSTOMER
No questions five star beautiful Service
1/6/2025
Suzanne W. VERIFIED CUSTOMER
Mark has been by far, a good service advisor.
I never received a survey for the prior service done in August when the service was the worse I've ever had.(Jerry)
I will continue to request Mark Mejia in the future to handle my services.
1/6/2025
Tereza N. VERIFIED CUSTOMER
I’m satisfied and very happy from your service. Thank you very much to Danny and management company.