Mark is personable & helpful. When my car was done he let me know asap & ordered an Lyft right away.
2/8/2025
Doerte L. VERIFIED CUSTOMER
Friendly, efficient and without any issues. Thank you!
2/8/2025
Gema S. VERIFIED CUSTOMER
I’m really satisfied with the service in Glendale Lexus, all impeccable.
2/8/2025
Patricia J. VERIFIED CUSTOMER
The pinnacle of professionalism!
2/8/2025
Margoosian K. VERIFIED CUSTOMER
None
2/8/2025
Sofia S. VERIFIED CUSTOMER
George was great
2/7/2025
Jia Y. VERIFIED CUSTOMER
When I had arrived I was not greeted. When it was time to pick up my car the paperwork was not given to me nor was I told what they did to the vehicle. It felt like I was not valued or properly treated.
2/7/2025
Elfego C. VERIFIED CUSTOMER
Very happy with the service provided.
2/7/2025
Chanh B. VERIFIED CUSTOMER
****-****-xxxx
2/6/2025
Eric H. VERIFIED CUSTOMER
Thank you
2/6/2025
Isaias De. VERIFIED CUSTOMER
Sergio is the best !!
2/6/2025
Andy H. VERIFIED CUSTOMER
You guys did a great job. Thank you. I appreciate it after all these fires affecting my neighborhood in pasadena.
2/6/2025
Margarita K. VERIFIED CUSTOMER
Everything was perfect ??
2/6/2025
Davida S. VERIFIED CUSTOMER
This was my first experience with Lexus service as I just purchased my certified pre-owned at the end of last year. When I tell you it was the absolute best! Check in was seamless. I opted to wait while my car was being serviced. I enjoyed a 30 min chair massage (my tired feet loved!), had a great cup of chai latte and a warm chocolate chip cookie. I even did some work thanks to the fast wifi. When my car was done, I walked out to a clean ride. I’m grateful that I made this purchase and I’m confident that the service team is going to keep my car healthy and up to date!
2/5/2025
Rafeeq A. VERIFIED CUSTOMER
Argenis is the best - I come back to your location due to excellent service department due to Argenis and everyone else. In Parts
2/5/2025
Manny S. VERIFIED CUSTOMER
Thanks to Eddie.
2/4/2025
Cynthia C. VERIFIED CUSTOMER
We received excellent service per usual. We always recommend Glendale to all our friends and family as the go to establishment for Lexus repairs and maintenance. That’s saying a lot as we are die hard multigenerational Lexus owners.
2/3/2025
Dmitrii Z. VERIFIED CUSTOMER
Great experience!
2/3/2025
Jason Craig. VERIFIED CUSTOMER
Jorge was helpful and provided great service.
2/2/2025
Nollie M. VERIFIED CUSTOMER
Ive always love going to Lexus Glendale for my service but this time its somehow weird I dont know why. Mitch asked me if I want the complementary inspection, i said why should I refuse on a freebie thats the very reason why I go to Lexus Glendale instead of going to my personal mechanic because of the freebies. I think that question was the most ridiculous question to ask a customer. I dint get it why he asked me that instead of asking me or offering me more options instead. Because of this experience I either would want to request a new adviser to be assigned to me or else I will just bring my future and services to all 3 lLexus (RX, NX, & ES) to Longo since its just a mile away from my office.
Thank you
Noli