I was also helped by Chris Garabedian and everything was great!
2/1/2025
Bonita Gold,. VERIFIED CUSTOMER
Mr. Chris really helpful for assistances recent visit warranty services.
Thanl.you
2/1/2025
Emily K. VERIFIED CUSTOMER
Jerry helped us. He was exceptional. He handled everything in a professional manner.
2/1/2025
Howard S. VERIFIED CUSTOMER
Wonderful service. I always have confidence the job will gt done properly with Jerry and Chris there. Would not think of going anywhere else!
2/1/2025
Rosalba S. VERIFIED CUSTOMER
Really good customer service thank you
1/31/2025
Carolina R. VERIFIED CUSTOMER
Nothing at this time.
1/31/2025
Kelley H. VERIFIED CUSTOMER
Jerry was wonderful, as was Jonathan in parts. Very nice experience this time.
1/31/2025
Rosalie C. VERIFIED CUSTOMER
All of the people I dealt with were helpful, courteous and professional,
Much better than my last visit. Thank you, there has been improvement, which is a pleasure, keep it up.
1/31/2025
Lori S. VERIFIED CUSTOMER
Very efficient and I appreciate the process match for tires.
1/31/2025
Isabel R. VERIFIED CUSTOMER
I got a perfect satisfaction on the service of my car . Thanks Mitc
1/30/2025
Marcheta W. VERIFIED CUSTOMER
Ok
1/30/2025
Nayiri A. VERIFIED CUSTOMER
Jorge Navarro exceeded my expectations. He was very kind and showcased everything the Lexus brand stands for.
1/30/2025
Vanessa M. VERIFIED CUSTOMER
Jorge is the best, hands down. I had to get service this summer in another region and, no disrespect to that team, but Jorge is so much better at making the experience personal yet professional, with excellent communication and genuine honesty. I will drive two hours to see him (which I just did this week). Please honor him for his good quality service.
1/29/2025
Liezel L. VERIFIED CUSTOMER
I was satisfied with the service done to my vehicle. However, when I was there to pick up my car, the lady at the register was not very accommodating and was having an attitude. Customer service is top priority especially in that kind of job. It also took a while for the vehicle to be ready eventhough everything was already settled, I already saw my car outside even if I havent paid yet, I dont know what took so long to give the key. I suppose it shouldn’t take that long.
1/29/2025
Jean S. VERIFIED CUSTOMER
Advisor had exceptional people skills.
1/29/2025
Brian S. VERIFIED CUSTOMER
Very thankful for Sergio for going above and beyond to help resolve a 3-month outstanding request (left by the previous service consultant).
Really felt that Sergio demonstrated outstanding service for quickly handling the situation within minutes, I would definitely like to have him as my permanent service advisor!