This was my first experience with Lexus service as I just purchased my certified pre-owned at the end of last year. When I tell you it was the absolute best! Check in was seamless. I opted to wait while my car was being serviced. I enjoyed a 30 min chair massage (my tired feet loved!), had a great cup of chai latte and a warm chocolate chip cookie. I even did some work thanks to the fast wifi. When my car was done, I walked out to a clean ride. I’m grateful that I made this purchase and I’m confident that the service team is going to keep my car healthy and up to date!
2/5/2025
Rafeeq A. VERIFIED CUSTOMER
Argenis is the best - I come back to your location due to excellent service department due to Argenis and everyone else. In Parts
2/5/2025
Manny S. VERIFIED CUSTOMER
Thanks to Eddie.
2/4/2025
Cynthia C. VERIFIED CUSTOMER
We received excellent service per usual. We always recommend Glendale to all our friends and family as the go to establishment for Lexus repairs and maintenance. That’s saying a lot as we are die hard multigenerational Lexus owners.
2/3/2025
Dmitrii Z. VERIFIED CUSTOMER
Great experience!
2/3/2025
Jason Craig. VERIFIED CUSTOMER
Jorge was helpful and provided great service.
2/2/2025
Nollie M. VERIFIED CUSTOMER
Ive always love going to Lexus Glendale for my service but this time its somehow weird I dont know why. Mitch asked me if I want the complementary inspection, i said why should I refuse on a freebie thats the very reason why I go to Lexus Glendale instead of going to my personal mechanic because of the freebies. I think that question was the most ridiculous question to ask a customer. I dint get it why he asked me that instead of asking me or offering me more options instead. Because of this experience I either would want to request a new adviser to be assigned to me or else I will just bring my future and services to all 3 lLexus (RX, NX, & ES) to Longo since its just a mile away from my office.
Thank you
Noli
2/2/2025
Lawrence S. VERIFIED CUSTOMER
Danny was great. Thanks.
2/2/2025
Jehyuk You. VERIFIED CUSTOMER
Excellent service with Mark Mejia
2/2/2025
Hakop S. VERIFIED CUSTOMER
I was also helped by Chris Garabedian and everything was great!
2/1/2025
Bonita Gold,. VERIFIED CUSTOMER
Mr. Chris really helpful for assistances recent visit warranty services.
Thanl.you
2/1/2025
Emily K. VERIFIED CUSTOMER
Jerry helped us. He was exceptional. He handled everything in a professional manner.
2/1/2025
Howard S. VERIFIED CUSTOMER
Wonderful service. I always have confidence the job will gt done properly with Jerry and Chris there. Would not think of going anywhere else!
2/1/2025
Rosalba S. VERIFIED CUSTOMER
Really good customer service thank you
1/31/2025
Carolina R. VERIFIED CUSTOMER
Nothing at this time.
1/31/2025
Kelley H. VERIFIED CUSTOMER
Jerry was wonderful, as was Jonathan in parts. Very nice experience this time.
1/31/2025
Rosalie C. VERIFIED CUSTOMER
All of the people I dealt with were helpful, courteous and professional,
Much better than my last visit. Thank you, there has been improvement, which is a pleasure, keep it up.
1/31/2025
Lori S. VERIFIED CUSTOMER
Very efficient and I appreciate the process match for tires.
1/31/2025
Isabel R. VERIFIED CUSTOMER
I got a perfect satisfaction on the service of my car . Thanks Mitc