Jorge again communicated well, and went above and beyond for me. He knew after spending $8k a few weeks back, I was NOT thrilled to be having lights going off.
Always great customer service at Lexus of glendale, and although Jorge helped me after I asked for him, I want to acknowledge zeydy who helped me first
6/23/2025
Bettie W. VERIFIED CUSTOMER
Car was not ready when notified. I had to wait an hour to get my car. I was told it could not be located.
6/22/2025
Annalissa M. VERIFIED CUSTOMER
Danny Matai is very nice person easy to talk and knowledgeable person regarding all my concerns in regards to my car., I thank you for him
6/22/2025
Diego R. VERIFIED CUSTOMER
Chris was very professional. Received incredible service.
6/22/2025
Janie F. VERIFIED CUSTOMER
One of the issues I came in for was not properly addressed, even though I was assured by my service advisor that it was corrected. This is specific to my trunk lid still making loud noises when closing. Now, I will have to come back in for service again to further assess this issue with my vehicle. I’m not satisfied with the service I received.
6/22/2025
Analiza E. VERIFIED CUSTOMER
I want to thank Erik for taking care of my car, he is awesome, friendly and knowledgeable.
6/22/2025
Kristin L. VERIFIED CUSTOMER
Service was amazing.
6/22/2025
Artur P. VERIFIED CUSTOMER
Everything was very good, the service was fast, the workers are polite and nice people
6/21/2025
Patsy A. VERIFIED CUSTOMER
Great service
6/21/2025
Christina S. VERIFIED CUSTOMER
Great service!
6/20/2025
Amanda H. VERIFIED CUSTOMER
Jorge was great, excellent customer service and communication. He knew I had a timeline and would be out the day I was to pick up my car, he stayed in touch and allowed my BF to get the car.
I really appreciate his commitment to excellence and going above and beyond.
6/20/2025
Marina R. VERIFIED CUSTOMER
Very professional, one of the most helpful visits and appointments I've made with Lexus. I was told everything I needed to know about the service.
6/20/2025
Seth S. VERIFIED CUSTOMER
Very satisfied with Marco’s expert diagnosis. He explained everything professionally and completed the job timely, as promised.
Thanks you.
6/20/2025
Maricor G. VERIFIED CUSTOMER
Argenis was very kind, helpful, and very responsive. Thank you!
6/20/2025
Shane P. VERIFIED CUSTOMER
Thank you
6/19/2025
Claudia R. VERIFIED CUSTOMER
He clarified all my questions and I had more than a few to ask.Yet he explained thoroughly. A job we'll done!
6/19/2025
Jennifer C. VERIFIED CUSTOMER
They did a great job. Kind!
6/19/2025
Carmin G. VERIFIED CUSTOMER
Service was awesome, Jorge was very friendly and patient with every question I had , service was very fast and of course I will recommend to anyone Glendale Lexus are the best !
6/19/2025
Mio O. VERIFIED CUSTOMER
Honestly I wasn’t happy with the Lexus Glendale service until this time…
I had bad experience when I purchased this car and annual maintenance also made me so irritated each time.
However Tony the advisor this time was amazing, I must request him next service too.
I appreciate his kindness and hospitality.
Thank you.