I have been coming to Lexus of Glendale for 30 years. During my service visit I was given a courtesy vehicle! The vehicle was dirty. I was disappointed that I was given a dirty vehicle. Also when I made the service appointment I left them know I was bringing it in for the safety recalls. Instead of having the vehicle done in one day, they had to keep my vehicle overnight because they didn’t have the part that needed to be replaced. I live in Seal Beach! This was a huge inconvenience for me. They knew the day I made the appointment. They should have had the part in stock.
5/27/2025
Joel E. VERIFIED CUSTOMER
Excellent service
5/26/2025
Joanna R. VERIFIED CUSTOMER
Thank you!
5/25/2025
Amanda D. VERIFIED CUSTOMER
Good customer service. Will be back next service. Thank you
5/25/2025
Clarisse C. VERIFIED CUSTOMER
The car was ready same day & didn’t stay overnight. I was given a brand new UX for a loaner which I enjoyed. And I was notified that my car was ready ASAP.
5/24/2025
Leslie C. VERIFIED CUSTOMER
Sean was a fantastic advisor! He made the process smooth and seamless. I trust this dealership and will definitely come back again!
5/24/2025
Jacqueline C. VERIFIED CUSTOMER
I have been a luxes Customer for 7 yrs and I really enjoyed coming to the Glendale office everyone was nice fast service
5/24/2025
Adriana R. VERIFIED CUSTOMER
Thank you for solving the issue! My car sounds normal again. I’m glad you knew exactly what it was when you heard the noise.
5/23/2025
Debra C. VERIFIED CUSTOMER
Thank You Jorge Navarro
You did a Great Job ????????
5/23/2025
Alexandre O. VERIFIED CUSTOMER
Great dealer and brand.
5/23/2025
April H. VERIFIED CUSTOMER
Jorge was very friendly, and prompt. He was very clear on what needed to happen and was able to get me to and from the dealership quickly.
5/23/2025
Anton S. VERIFIED CUSTOMER
Everything was great, Mark was very helpful and professional.
5/23/2025
Arissa C. VERIFIED CUSTOMER
Yes, he was great!!
5/22/2025
Kristhy M. VERIFIED CUSTOMER
He went above and beyond. I’m super appreciative for his help!
5/22/2025
Nerses B. VERIFIED CUSTOMER
Excellent service thank you
5/22/2025
Kuan A. VERIFIED CUSTOMER
Very easy, and my advisor guy was super friendly and professional. I don't remember his name. Oh, there it is: Hugo. Yes, him!
5/22/2025
Lee F. VERIFIED CUSTOMER
Danny is awesome. Always so helpful!!
5/21/2025
Yvonne C. VERIFIED CUSTOMER
Sergio is excellent very friendly and helpful
5/21/2025
Svitlana S. VERIFIED CUSTOMER
Thank you very much for the quality service, the precise work of the team and Argenis Escobar. I am very pleased with the result and the warm welcome!
5/21/2025
Victoria D. VERIFIED CUSTOMER
Thank you for excellent service. I was accommodated even without appointment.