My service advisor was amazing..
I explained an experience I had in March with my RX and getting the suv back with a Cracked windshield. I asked that they take extra care when washing my es today.
I assumed he would have notified the service manager as I messaged Sergio in March and never got a call back. I filled out another survey after that… still no call back.
To be honest … now with the oil changes starting at $190.00 in Glendale, I’ll more than likely start going to Longo since they only charge $139 and typically have a $25 coupon…
I’m really disappointed with Lexus of Glendale service dept management.
7/2/2025
Hayik A. VERIFIED CUSTOMER
Thank you for everything)))
7/2/2025
Estephany M. VERIFIED CUSTOMER
10/10 service. I am very happy with the results, I love this location and the service I’m given every time
7/2/2025
Gerardo H. VERIFIED CUSTOMER
Mark was very helpful.
7/1/2025
Yiiming C. VERIFIED CUSTOMER
Danny was very friendly and also very professional .
7/1/2025
Melissa K. VERIFIED CUSTOMER
Tony was fantastic! He was super helpful and went above and beyond to make me feel like a valued customer.
7/1/2025
Jason A. VERIFIED CUSTOMER
Erik did a great job! Is so pleasant and prompt with service requests. Highly recommend him. Give that man a raise ASAP!!
7/1/2025
Micheal P. VERIFIED CUSTOMER
Very good customer service.
Services are a bit pricey.
Longer than expected wait to retrieve my vehicle (once completed)
7/1/2025
Elvin C. VERIFIED CUSTOMER
Alex is a true professional, motivated by GREAT customer service!
From drop off to pick up the experience was incredible.
Regards,
Elvin
7/1/2025
Rachel C. VERIFIED CUSTOMER
Workers can be more friendly to better improve the experience.
6/30/2025
Kaye W. VERIFIED CUSTOMER
everything is gteat
6/30/2025
Sona M. VERIFIED CUSTOMER
Great service
6/29/2025
Luz O. VERIFIED CUSTOMER
I’m very satisfied with the service I received. It was shorter that I had thought and my car was wonderfully cleaned with a gas tank full to the max! Thank you!
6/28/2025
Yolanda F. VERIFIED CUSTOMER
Excellent service
6/28/2025
Danny M. VERIFIED CUSTOMER
Jorge is great and great communication on status of my vehicle
6/28/2025
Latiff C. VERIFIED CUSTOMER
Great service as always
6/28/2025
Yolanda R. VERIFIED CUSTOMER
Awesome Service as usual
6/28/2025
Gevork A. VERIFIED CUSTOMER
Very saticfied
6/27/2025
Patrick L. VERIFIED CUSTOMER
George is great.
6/27/2025
Derek W. VERIFIED CUSTOMER
Sergio was great, personable and communicative!! Thank U for Ur easy assistance, Sergio! See U next time around!????????