Service writer Jorge Navarro and Service Director Chris Garabedian always provide warm, personalized and exceptional service. Always a joy to visit for my Lexus service needs.
6/3/2025
Maryann S. VERIFIED CUSTOMER
He did a great job taking care of me during my appointment! I appreciate him working with me every time :)
6/2/2025
Silvia D. VERIFIED CUSTOMER
Excellent customer service!!!
6/2/2025
Verzhin T. VERIFIED CUSTOMER
I would like to say thank you to Chris Garabedian
He took time to listen to my problem with the car and personally tried his best to solve my problem
6/1/2025
Fred Y. VERIFIED CUSTOMER
Great service with reliable service advisor. Thank you Lexus of Glendale
6/1/2025
Morgen H. VERIFIED CUSTOMER
Danny was great! Thank you!
6/1/2025
Sripraphai T. VERIFIED CUSTOMER
Fast and quick fixed
6/1/2025
Denise F. VERIFIED CUSTOMER
I was very disappointed in the customer service I received today. Phadrarasaddawong did not inform me when the vehicle was ready. I waited 5 hours for my vehicle to be done from it's oil change. I thought 5hrs was absurd for an oil change. He said "you're still here?! I texted you a while ago" I told him "where did you text me to?" He checked his text message history, he then noticed he never informed me my vehicle was ready for pick up.
6/1/2025
Lori K. VERIFIED CUSTOMER
Jorge and your service team did an excellent job and completed the service in a very timely manner! I highly recommend this Lexus for any Lexus owner! Everyone from the check in to the loaner to the service agent to the cashier were all very professional and friendly!!
6/1/2025
James S. VERIFIED CUSTOMER
Very professional
5/31/2025
Rina A. VERIFIED CUSTOMER
I am very thankfull to Alex and Chris
5/31/2025
Vardan A. VERIFIED CUSTOMER
Professional customer service
5/31/2025
Lousine A. VERIFIED CUSTOMER
Thank you.
5/30/2025
Kevork S. VERIFIED CUSTOMER
Best service experience of my life
5/30/2025
Wilbur R. VERIFIED CUSTOMER
Jorge is always great.
5/30/2025
Arbi S. VERIFIED CUSTOMER
Since day one that I bought my car from Lexus of Glendale I was blown away with the customer service I got from Diego sells person and the finance gentleman, I had a lx 470 that I bought for several services and the customer service quality made me to stay with you guys and buy a Gx from you , my last visit again as usual it was flawless and Tony is amazing and so helpful, thank you all , for such an amazing customer service, thank you to all who works behind the scenes, the only thing I was hoping to have my hood fixed and you guys were not able to find the parts
5/30/2025
Teresa C. VERIFIED CUSTOMER
Great service! Thank you
5/30/2025
Elizabeth R. VERIFIED CUSTOMER
Jorge was great, super helpful and got me in and out quickly with everything I needed.
5/30/2025
Christopher T. VERIFIED CUSTOMER
Great team on staff. Everyone took care of me and all my concerns.
5/29/2025
Roxy D. VERIFIED CUSTOMER
Satisfied with Danny. Was able to do the take-in without any delay or issues.