Jorge is very knowledgeable and professional. He provides a great customer experience for us.
9/28/2024
Kenneth P. VERIFIED CUSTOMER
Danny was great from start to finish. Thanks Danny ????
9/27/2024
Dan B. VERIFIED CUSTOMER
Mitch was fantastic!
9/27/2024
Marja K. VERIFIED CUSTOMER
Took 20min for someone to take my car. Then it took another 3h 20min to get my car back. Elsewhere an oil change is 20min, maybe 1h if they are busy. I made an appointment a month early, does an appointment mean an appointment? I showed up on time, why did not you?
9/27/2024
Susan C. VERIFIED CUSTOMER
Great job. Thank you.
9/27/2024
Katherine B. VERIFIED CUSTOMER
Very professional, patient and kind. My first appt with my new Lexus was a good one Thankyou
Kathy
9/27/2024
Traci H. VERIFIED CUSTOMER
Your "Spa Day" should be better advertised. Maybe once a year possibly a special?
My car is brand new & I love it!
9/27/2024
Gwendolyn S. VERIFIED CUSTOMER
A service tech left black hand prints on my side panel next to the driver side door. This oil needs to be cleaned, which will cost me time and money to return to Lexus of Glendale for cleaning. Please reply.
9/27/2024
Mi M. VERIFIED CUSTOMER
He was very professional to answer all my questions and very nice person. I really appreciated his assistance. Thank you Mr Argenis Escobar. Hope to see you on my next service appointment
9/27/2024
Alejandro D. VERIFIED CUSTOMER
Taylor kept me informed updated thank you
9/27/2024
Chansong P. VERIFIED CUSTOMER
I loved the customer service provided by Agenis. However, the wait time at the service department to drop off the vehicle and to pick up is always way too long no matter who the service advisor is. Nothing against Agenis. That’s one thing that can improve as an organization.
9/27/2024
Kathryn C. VERIFIED CUSTOMER
He updated status of my vehicle and apologized for the delayed.
9/27/2024
Jonathan M. VERIFIED CUSTOMER
Mitchell was amazing! Kind, patient, considerate. Wish everyone there was like him. We hope his work is recognized.
9/27/2024
Jeny A. VERIFIED CUSTOMER
Jerry communicated in a timely manner that my car will nit be ready on the day that he promised.
9/27/2024
Marianna L. VERIFIED CUSTOMER
Everyone was so nice ...thank you!
9/27/2024
Yvonne T. VERIFIED CUSTOMER
Jorge is the best. Always listens and thrives to provide good care.