All was great, except loaner was dirty, exterior and trash in compartment between seats, and that white sticker on drivers side window, which i know is required if I buy a car, is blocking visibility and a safety hazard. When I brought car back your person behind desk in driveway said to mention to cashier. Did not seem like cashier cared, no return report, strange? I have been your customer for over 20 years, and very dissatisfied with loaner first time .
10/7/2024
Jonathan C. VERIFIED CUSTOMER
Jorge is an amazing provider. He’s helped me with my car for the last 3 years and has always been transparent. He should get a pay raise!
10/7/2024
Mary K. VERIFIED CUSTOMER
Taylor was very nice and helpful.
10/7/2024
Jiacheng W. VERIFIED CUSTOMER
Mitch is a very professional and friendly agent. Solved my problem and concern within a minute, and totally based on what I want. Very good experience with him and Glendale Lexus!
10/7/2024
Teny M. VERIFIED CUSTOMER
Great service
Thank you
10/7/2024
Ignacio M. VERIFIED CUSTOMER
Great service
Waiting room great very comfortable
10/7/2024
Joseph L. VERIFIED CUSTOMER
I don't have car!
10/7/2024
Bruce H. VERIFIED CUSTOMER
Pls no more surveys
10/7/2024
Sara C. VERIFIED CUSTOMER
Friendly service.
10/6/2024
Madeline G. VERIFIED CUSTOMER
I bought m
10/6/2024
Anna H. VERIFIED CUSTOMER
Jorge Navarro is the best service manager I’ve ever worked with and it would be my pleasure to complete the manufactures survey. Please be sure the survey is sent to as I have not received any surveys for the past service appointments. Thanks!
10/6/2024
Tyler C. VERIFIED CUSTOMER
I was informed my vehicle was ready for pickup and then had to wait 40 minutes once I arrived to the dealership.
10/6/2024
Brian P. VERIFIED CUSTOMER
Excellent service as always
10/6/2024
Zohrab M. VERIFIED CUSTOMER
It was amazing service and very honest explanation for the job. I will recommend my all friended and family to come Glendale Lexus and trust their cars to you guys. Thank you for your service.
10/6/2024
Karen S. VERIFIED CUSTOMER
Great job!
10/6/2024
Janet D. VERIFIED CUSTOMER
Danny is great, always satisfied with my vehicle services :)
10/6/2024
Alek H. VERIFIED CUSTOMER
Everyone was good but bre the receptionist who set up my service was the best part.
10/6/2024
Alison-Jane R. VERIFIED CUSTOMER
Service at Glendale is by far superior and Santa Monica should get a lesson in what customer service is.
10/5/2024
Robert R. VERIFIED CUSTOMER
He was courteous and explained what was wrong with the car when asked.