Thank you for the flexibility and for working with us on this job! Excellent service
10/10/2024
Pamela A. VERIFIED CUSTOMER
Very polite
10/10/2024
Mher B. VERIFIED CUSTOMER
Danny Mata was nice and kind, but Chris (Service Dept Manager) went above and beyond and provided a 5 star excellent and professional service that would definitely take me back there if I need any other thing with our vehicle. Thank you Danny, Thanks a million Chris!!
10/10/2024
Ray O. VERIFIED CUSTOMER
Taylor Price is an excellent representative of Lexus.
10/10/2024
Angelo A. VERIFIED CUSTOMER
Always a pleasure dealing with Alexa’s of Glendale
10/10/2024
Moses P. VERIFIED CUSTOMER
I waited 25-30 minutes for my vehicle after payment whilst a dozen other customers who came after received their vehicles immediately.
10/10/2024
Rand P. VERIFIED CUSTOMER
I don’t think Alexa service team washed the car as I was promised. I noticed that the front windshield was still dirty.
10/10/2024
Phanumat S. VERIFIED CUSTOMER
Good services and convenient place to visit
10/10/2024
Armen S. VERIFIED CUSTOMER
Excellent service and support, thank you!
10/10/2024
Armineh A. VERIFIED CUSTOMER
Thank you!
10/10/2024
Evone F. VERIFIED CUSTOMER
I would like to be assigned to Jorge from now on. He was wonderful.
10/10/2024
Perry R. VERIFIED CUSTOMER
Great job
10/10/2024
James B. VERIFIED CUSTOMER
He did an excellent job, very professional, and very knowledgeable
10/10/2024
Arman D. VERIFIED CUSTOMER
Waited 1.40min for the loaner car, though i had appointment and my day was scheduled.
I was very upset and the lady wasn't kind, but telling me we are out of cars you must wait…
She could of told me earlier or when i called they could say sorry we do not guaranty a loaner but can offer a lyft.
Didn't happen
10/10/2024
Felicisimo A. VERIFIED CUSTOMER
N/A
10/10/2024
Elita Y. VERIFIED CUSTOMER
Jorge was great! He helped me with all my questions and was very approachable.
10/10/2024
Lossin B. VERIFIED CUSTOMER
I am highly satisfied with the service Taylor provided thank you
10/9/2024
Sona S. VERIFIED CUSTOMER
The best customer service at the Lexus dealership.
10/9/2024
Evan G. VERIFIED CUSTOMER
I had to wait for over an hour to get a loaner after dropping my car off. I had to wait over 45 mins to get my car after paying the bill. I was told the reason was my car was in the car wash. When I finally received my car, my car never got washed after waiting close to an hour after paying for it.