Gerardo Temores took care of my wife’s and I concerns. We are very satisfied with Lexus of Glendale.
10/14/2024
Gayane P. VERIFIED CUSTOMER
My experience with Erik Ucelo was excellent. He has excellent communication skills, provides great customer service, and is both fast and helpful.
10/14/2024
Razmik B. VERIFIED CUSTOMER
Very helpful and very knowledgeable also very professional thank you very much
10/14/2024
Fransisco M. VERIFIED CUSTOMER
Experience was great. Taylor was very helpful. The entire team was great
10/14/2024
Steve C. VERIFIED CUSTOMER
Your service was good but someone took my Mercedes ballpoint pen.
10/14/2024
Gore G. VERIFIED CUSTOMER
DANNY is professional service advisor!
10/14/2024
Jhovany L. VERIFIED CUSTOMER
Fast service. Was provided with a loner of the same model as my vehicle.
10/14/2024
Josephine P. VERIFIED CUSTOMER
He’s so nice guy with excellent customer service. Keep up the good work, Danny Mata. Thank you.
10/13/2024
Michael O. VERIFIED CUSTOMER
Happy and satisfy. Thank you!
10/13/2024
Melvin G. VERIFIED CUSTOMER
I received excellent service.
10/13/2024
George G. VERIFIED CUSTOMER
Very good service
Management excellent
Thank you
10/13/2024
Margaret C. VERIFIED CUSTOMER
Sergio was very good, but a very simple service took from 10:20 to about 4pm… seems kinda long!
Thx
10/13/2024
Rey Calvin. VERIFIED CUSTOMER
Thank you for the outstanding service.
Rey
10/13/2024
Maria C. VERIFIED CUSTOMER
Amazing customer Service! Very thorough with explanation on what was done in our vehicle; and very pleasant to talk to! :)
10/13/2024
Ramon R. VERIFIED CUSTOMER
A couple of times. One of them happens every time I have the car serviced. The tire pressure for the tires for an LC500 convertible is, according to the manual 33PSI. When the car returns it always has tires at various PSI hat doesn't correspond to what the manual says. I check the tire pressure for my car every 2 weeks is I know.
Second item was the wait once I've paid the bill. I paid in advance when I got the text, yet at the dealership it took over 15 minutes to get my car when there were 2 other people waiting. It took 3 times to ask the attendant until he told ma that the wash was broken. Could you just tell me that in advance? If you are in the business of frustrating your clients, you have succeeded.
10/12/2024
Herbert R. VERIFIED CUSTOMER
Yes, I am satisfied with all the service done for me and my car by Jorge Navarro. He is friendly and communicative and informative. I have confidence in him and his trustworthiness. If he tells me my beautiful Lexus needs something done, I leave it to him.
All the staff are quite friendly. Lexus of Glendale has been my go to place since 2012. Thank you!
Herbert R
10/12/2024
Cha Soon. VERIFIED CUSTOMER
Your service was so bad.
10/12/2024
Amanda D. VERIFIED CUSTOMER
Good service, thank you
10/12/2024
Alan Z. VERIFIED CUSTOMER
Excellent service on the car and very professional execution by Mitchell.