Car had a very odd smell when I picked it up.. smelled like oil.
The car was washed but there was a lot
Of water residue that made the car appear dirty. I had recently washed my car and had to re do it myself.
10/26/2024
Jean K. VERIFIED CUSTOMER
Very good service today. Great communication on the status of the car at all times.
10/26/2024
Kathleen W. VERIFIED CUSTOMER
It’s always a pleasure to work w/Sergio. He patiently answers all my questions about the work being done and assists me when needed w/getting a loaner car. Picking up a washed car and the great coffee available in the customer service area are definite pluses.
10/26/2024
Solanj M. VERIFIED CUSTOMER
He was nice
10/25/2024
Usha G. VERIFIED CUSTOMER
I noticed two big scratches on the front end of my car that were definitely not there before my appt so I'm very disappointed.
10/25/2024
Christopher B. VERIFIED CUSTOMER
Great service from the entire organization. From the receptionist to Gerry, everyone was a 10/10. Would highly recommend...
10/25/2024
Artak A. VERIFIED CUSTOMER
Gerardo always provides great customer service.
Thank Gerry!
10/25/2024
Mathew G. VERIFIED CUSTOMER
Mark was awesome - thorough and clear making everything smooth. Thanks again Mark
10/25/2024
Jeannette M. VERIFIED CUSTOMER
Danny job well done !!! Thank you so much!!!
10/25/2024
Curtis K. VERIFIED CUSTOMER
I’m very happy with the service I received at Lexus of Glendale today. After experiencing Edgar Galindo’s pleasant and efficient attention during the check-in process, to the speedy and thorough maintenance (with video!) my car received, and the complementary rides from and to the service center. I would highly recommend the Lexus experience to anyone.
10/25/2024
Cindy R. VERIFIED CUSTOMER
Very happy and satisfied with the services
10/25/2024
Jessica M. VERIFIED CUSTOMER
Danny Mata and Jorge Navarro were amazing as usual.
10/25/2024
Yong P. VERIFIED CUSTOMER
rotating tire should not cost $50
10/25/2024
Francisco J. VERIFIED CUSTOMER
Good ????????
10/25/2024
Nancy W. VERIFIED CUSTOMER
Great, efficient service. Very professional staff.
10/25/2024
Elizabeth M. VERIFIED CUSTOMER
Sergio was very helpful and courteous, explained everything. When we couldn't get my phone to show the service record, he printed it out for me. Many thanks and blessings, Sergio and Lexus!
10/25/2024
Hyuk L. VERIFIED CUSTOMER
Thank you for your service.
10/25/2024
Maia H. VERIFIED CUSTOMER
Danny went above and beyond. Excellent experience!!
10/24/2024
Rubik H. VERIFIED CUSTOMER
Job well done
10/24/2024
Suzanne W. VERIFIED CUSTOMER
George gave me good explanation and assistance for the repairs.
Great service. Prompt and courteous. Thank you