Thank you Lexus customer service dept. for always being respectful and polite. Your professionalism goes a long way!!!
RLHackett
10/17/2024
Willi M. VERIFIED CUSTOMER
Long time waiting
10/17/2024
Linda H. VERIFIED CUSTOMER
Argenis does a wonderful job in the service department. He communicates very effectively, letting you know what will be done to assess your car’s problem and when you will hear what the next step will be. After that he gives you a clear idea of when the car will be ready. I always feel confident when I know he will be my service advisor. Additionally, he is very friendly and upbeat and I feel I can trust his recommendations.
10/17/2024
Michael B. VERIFIED CUSTOMER
Mark was very helpful, friendly, and courteous.
10/17/2024
Jung C. VERIFIED CUSTOMER
Too much waiting time..4 and half hours
10/17/2024
Rhonda W. VERIFIED CUSTOMER
I was will taken care of. Thank you
10/17/2024
Shirin H. VERIFIED CUSTOMER
He explained everything that they were going to do during the service.
One of the best agents helping me that I had so far. Thanks
10/17/2024
Loralee G. VERIFIED CUSTOMER
A friendly, knowledgeable and professional staff !!!
10/17/2024
Denise M. VERIFIED CUSTOMER
Eric went above and beyond what I expected. Being a senior with no guidance of what my car needs he explained everything and gave me advice of the service I should be doing regularly.
10/17/2024
Greg A. VERIFIED CUSTOMER
Promised car in 2.5 hours received it after 4 hours.
10/17/2024
Timothy J. VERIFIED CUSTOMER
Danny Mata is Amazing!!! He is a great service person!! Any questions you have, he answers it without hesitation. Bravo!! ????????
10/17/2024
Mirage Motors. VERIFIED CUSTOMER
Danny provided excellent customer service and was very professional.
10/17/2024
Yoon H. VERIFIED CUSTOMER
I got excellent service from Danny..Thanks
10/17/2024
John M. VERIFIED CUSTOMER
Excellent service and professionally handled
10/17/2024
Beverly R. VERIFIED CUSTOMER
The car looks great and I hope that the coating lasts for a long time.
10/16/2024
Vardan B. VERIFIED CUSTOMER
Taylor , my service agent was very professional and because of him I will choose this dealership for future services and even purchase
10/16/2024
Vatche T. VERIFIED CUSTOMER
Very good customer service while I was waiting keeping me informed. Thank you for portos!
10/16/2024
Ramsedel C. VERIFIED CUSTOMER
Keep up your professional and excellent service.
10/16/2024
Jennifer G. VERIFIED CUSTOMER
Thank you for loaning us a gas car for a long drive
10/16/2024
Kareen S. VERIFIED CUSTOMER
Danny was great and communicative with me. However the service took much longer than expected. I was told it would take no more than 2 hours, but I ended up waiting for 4.5 hours for an oil change. If I knew it was going to take that long I would have come up with alternative plans, rather than stay at Lexus. Otherwise, I appreciate Danny giving me updates throughout the time I waited. He was very helpful.