Taylor was very pleasant and efficient. My key was misplaced and he personally went to find it. I appreciated the extra care.
10/30/2024
George G. VERIFIED CUSTOMER
Great Customer Service! Adriana set up the appointment and was cordial and professional, Sergio is always great too. And Kevin was polite and helpful with the loaner.
10/30/2024
Mikael A. VERIFIED CUSTOMER
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10/30/2024
Daniel S. VERIFIED CUSTOMER
Pleasure working with Erik. Very knowledgeable and efficient
10/30/2024
Aga Luxury. VERIFIED CUSTOMER
Great service quick thanks
10/30/2024
Bette C. VERIFIED CUSTOMER
I was actually going to call and thank Edgar for his care and attention. He was very helpful and kept me informed every step of the way. I really appreciate the time and care he took to ensure my vehicle was serviced properly.
10/30/2024
Julieta M. VERIFIED CUSTOMER
Excellent service
10/30/2024
Rigoberto P. VERIFIED CUSTOMER
The entire process was smooth. I appreciated the support from Gerardo Temores. His communication was clear and informative.
10/30/2024
Christina R. VERIFIED CUSTOMER
Erik was very thoughtful, thorough, and knowledgeable in regard to the service and repairs on my vehicle.
10/29/2024
Enrique C. VERIFIED CUSTOMER
Danny was very professional and made me feel comfortable with everything. He gave me all the information I needed to know and kept me updated. Thank you!
10/29/2024
Christel W. VERIFIED CUSTOMER
Mark was kind and knowledgeable, and offered transportation since my appointment was at lunch time. He also answered my questions about tire pressure, and gave an accurate estimate for when the work on my vehicle would be finished
10/29/2024
Luz B. VERIFIED CUSTOMER
He is a really nice adviser service is wonderful Danny Mata and Chris manager
10/29/2024
Karla S. VERIFIED CUSTOMER
Edgar had excellent customer service! Looking forward to working with him again in the future!
10/29/2024
Pamela M. VERIFIED CUSTOMER
Danny is the utmost professional!! He is an asset to your dealership. He was very professional, patient and went an extra mile to help me. He also took the time to show me how to work the Navigation screen in my car. As I said, with everything, he went an extra mile with servicing his customer, and even provided his cell number in case I need to contact him with any problems or questions.
With my previous Lexus, I never went to a dealership for repairs. From my experience with Danny, I will return for my six-month checkup.
10/29/2024
Randal A. VERIFIED CUSTOMER
Mitch went home around 4 PM and gave my paper wrk to another service person. He told me that my car will probably not be finished today and to pick the car up tomorrow. He told me that another service person would contact me later. At 4:40 PMI received a text that my car was ready. I rushed in and paid my bill . I waited one hour and one-half and was told
that they could not find my car. Mr. Garibaldina finally found out my car was still in the auto repair shop. It took another 45 munutes to retrieve my loaner. I am very upset and want to know how Lexus will respond.
10/29/2024
Arthur L. VERIFIED CUSTOMER
Your service manager and your service team were excellent. However, your front office stinks. I may not ever have my car serviced at your facility again as a result of it. You have a lady that’s working that front office that appears to not want her job. She’s unhappy, and it shows in the service that she gives to your customers
10/29/2024
Luis G. VERIFIED CUSTOMER
Excellent service!! ????????
10/29/2024
Martha V. VERIFIED CUSTOMER
Great customer service. Was able to diagnose what was causing the shaking. Another job well done.