Service was great. We had no problem getting were and when we wanted too. Thank you so much for the fast service.
11/4/2025
Stormi A. VERIFIED CUSTOMER
She was amazing. I had an extra concern beside what I was there for which was just a maintenance but she made sure to have them check on that for me when she didn’t have to. I love going to this place she went above and beyond for me a couple of times now. Love the customer service they all provide but she’s my favorite.
11/2/2025
Amparo A. VERIFIED CUSTOMER
Jackie took very good care of us .
We are not happy with the car because of un explained alerts. Diagnostics have not been helpful.
I’m just afraid we’ve acquired a lemon.
The service staff are doing their best I believe.
11/2/2025
Jose S. VERIFIED CUSTOMER
Jacky was so much help. She went above and beyond to get me back on the road.
11/2/2025
Sergio M. VERIFIED CUSTOMER
Karen was very helpful and friendly. We received great service
11/2/2025
Gary M. VERIFIED CUSTOMER
Jacqueline took real good care of me.
11/2/2025
Don M. VERIFIED CUSTOMER
Great service. Will recommend to Lithia Toyota to all our friends.
11/1/2025
Ana N. VERIFIED CUSTOMER
Thank you Jaqueline, you made this experience fast and easy.
11/1/2025
Nancy M. VERIFIED CUSTOMER
The service we received from Jacqueline was outstanding! She handled everything perfectly and professionally!
11/1/2025
Genieve J. VERIFIED CUSTOMER
Karen was very professional and super helpful. I was worried because I was a little late for my appointment but Karen assured me that it was no problem at all. I always have a great experience when I go to Lithia Toyota.
11/1/2025
Wendell S. VERIFIED CUSTOMER
I am always completely satisfied with my service. Unfortunately the service guy left his drill in my car. I don't live in Midland so I will return it as soon as I can.
11/1/2025
Pierre G. VERIFIED CUSTOMER
Thank you very much good job
10/31/2025
Alejandro F. VERIFIED CUSTOMER
Jacqueline Klein did an amazing job taking care of me the client and my vehicle making sure everything gets taken care of. She went above and beyond to make sure I got excellent service , always stayed in touch and always answered the phone and even got Toyota to drop a water valve replacement fee!!
10/30/2025
Rebecca G. VERIFIED CUSTOMER
I am extremely happy with Jaqueline’s performance. She is very professional and knowledgeable. She kept us in the loop with every step with the repair of our vehicle.
10/30/2025
Anais E. VERIFIED CUSTOMER
3 hrs for service ????????????????????????
10/30/2025
Vanessa J. VERIFIED CUSTOMER
Horrible place it has gone down hill. I waited for more then 15 minutes for someone to come and check me in. I was told it would be 1 hour wait time and it took longer !!
10/30/2025
Rosemarie T. VERIFIED CUSTOMER
Jacqueline is kind and professional and was a joy to work with.
10/30/2025
Dale S. VERIFIED CUSTOMER
Vincent serviced my car yesterday and I was very pleased with what he did and how he explained everything to me. He answered all my questions and even reset my odometer to my satisfaction! Thanks, Vincent, for all your good help. I did have a major problem - you do not have your service drive-in well lighted and I ran over the curb and hit a little short post and demolished my grill! Would you replace my grill for what my insurance will pay (and me not pay the deductible?)