Great service as always, the detailing was lovely! Thank you so much!
6/7/2025
Roy S. VERIFIED CUSTOMER
Roberto did a great job keeping us informed detailing on the car was excellent
6/6/2025
Craig W. VERIFIED CUSTOMER
Consistent
6/6/2025
Michael H. VERIFIED CUSTOMER
I am grateful for the customer service. Excellent!
6/6/2025
Jeannine M. VERIFIED CUSTOMER
All the employees that I’ve come in contact with act very professional
6/6/2025
Lynne J. VERIFIED CUSTOMER
He listened to my issue and had it resolved.
6/6/2025
Kristin A. VERIFIED CUSTOMER
Great service!!
6/6/2025
James T. VERIFIED CUSTOMER
Best service I’ve ever received at the service department in a dealership. Changed my perception of service at dealers. Coming from years of having VW/Audi, I told myself I wouldn’t go to a dealer for service again but now I won’t hesitate to come back. Thank you so much.
6/6/2025
**** M. VERIFIED CUSTOMER
I had an absolutely wonderful experience as a first time Lexus service recipient at this location. Billy and Eirick were amazing
6/6/2025
Barrie L. VERIFIED CUSTOMER
Robert is always on top of with everything explaining and showing us things always great to work with thank you
6/5/2025
Bryan L. VERIFIED CUSTOMER
Very conscientious, thorough and took pride in their work and approach towards us. Very nice experience.
6/5/2025
James F. VERIFIED CUSTOMER
The problem appears to have been completely correctly diagnosed and repaired in accordance. Thank you also for the fine job cleaning making it look nice again. It is a joy to drive now again.
6/5/2025
Janet S. VERIFIED CUSTOMER
Bob is terrific to work with.
6/5/2025
Linda M. VERIFIED CUSTOMER
Robert and Billy were extremely helpful, knowledgeable and very pleasant.
Dealing with customers all day and keeping everyone satisfied and happy can sometimes be very challenging. Personalities vary but these two gentlemen were always polite and courteous.
6/5/2025
Patrick N. VERIFIED CUSTOMER
Very professional, friendly and appreciated that he took the extra initiative to review the operation of the Lexus loaner vehicle.
In all the years of having our vehicle serviced with a loaner, We have not once had someone review the general ops on a loaner.
6/5/2025
Kathleen N. VERIFIED CUSTOMER
THE SERVICE I RECEIVED AT LEXUS WAS EXCEPTIONAL.. ROBERTO WAS WONDERFUL , SO VERY HELPFUL AND INFORMATIVE. HE GUIDED ME THROUGH THE ENTIRE PROCESS, WAS MOST PROFESSIONAL & KEEP ME INFORMED THRU EVERY STAGE OF SERVICE…. I GIVE ROBERTO & LEXUS A FIVE STAR ⭐️ ⭐️⭐️⭐️⭐️ FOR EXCELLENT SERVICE … Kathy Nickerson
6/5/2025
Bruce H. VERIFIED CUSTOMER
10k service was fine. However I contacted dealership 500miles before service was required to inquire about having parts ready for a squelchy breaks service bulletin ($80k gx550 sound like a piece of crap every time I back out of my driveway for 1 yr now!). I was told the parts are kept on hand and could solve 10k service and breaks in 1 visit. Then I called for service appointment and was told no way they would have to see the car and THEN order parts forcing me to come back again. This after complaining about breaks at 5k but no solution was available at that time.
6/4/2025
Maria J. VERIFIED CUSTOMER
Friendly service and accurate service information done in a timely manner.
6/4/2025
Kathleen D. VERIFIED CUSTOMER
Excellent service, on time, and great waiting room. All representatives were Extremely helpful. The tech was able to explain to me how to use the rear door lock.
6/4/2025
Laura K. VERIFIED CUSTOMER
Billy provided great, friendly service. He is a valuable asset to the Lexus team.