Anthony was prompt, professional, kind and made sure he kept me updated. He was patient and communicated clearly answered all my questions and ensure I was comfortable
5/3/2025
Maurice Lamont. VERIFIED CUSTOMER
Always Exceptional Service.
5/3/2025
Michael K. VERIFIED CUSTOMER
Everything was done nicely and as fast as they could (I was late for an appointment, and had a flat tire!). The bitter taste in my mouth was a $13.06 charge or a "Pay Share". I want to know why this cost of doing business is passed on to the customer with no explanation. If I had known I could paid alternatively. It was not disclosed, I was conitnually given blank screens to sign. I would liek a credit of $13.06. You made plently margin on my $400 tire.
5/2/2025
William D. VERIFIED CUSTOMER
All good
5/2/2025
Yvonne A. VERIFIED CUSTOMER
Anthony is very friendly & easy to talk to.
5/2/2025
Melissa T. VERIFIED CUSTOMER
Jonathon was quick to reply, your staff was right on time picking up and delivering my car. The offer of a complimentary Starbucks was a nice touch! Good to know a company understands what service means and goes above and beyond. I will praise Genisis to anyone who will listen! Good job????
5/1/2025
Cynthia D. VERIFIED CUSTOMER
Rachel was friendly, responsive and professional
5/1/2025
Kenneth S. VERIFIED CUSTOMER
Great job as always.
5/1/2025
West Coast. VERIFIED CUSTOMER
Racheal always takes care of me-keeper !
5/1/2025
Tina K. VERIFIED CUSTOMER
Loved the service and Starbucks!
4/30/2025
Thomas B. VERIFIED CUSTOMER
In general, everything was fine. My only complaint was my steering wheel was filthy. I had to clean it off. It was so grungy.
Mechanics to keep an eye out for
4/30/2025
Natoulia S. VERIFIED CUSTOMER
The service was exceptional. We received our car before promised, plus we received help with a question about the driver side A/C vents. Super satisfied.
4/30/2025
Willie H. VERIFIED CUSTOMER
Very Professional
4/30/2025
Christopher A. VERIFIED CUSTOMER
Daniel was a complete professional. He kept my updated on the status of my car, and promptly called me when my car was ready to pick up. I hope to work with Daniel on all my future service appointments.
4/29/2025
Ricardo F. VERIFIED CUSTOMER
Excellent customer service from Daniel Gersna.
4/29/2025
Hae Hong. VERIFIED CUSTOMER
Excellent job. Thank you.
4/27/2025
Ethel W. VERIFIED CUSTOMER
Jonathan was very professional and courteous. He kept me in the loop about what was going on with my vehicle and provided a way for me to contact him with any concerns I had about what was taking place. Thanks Jonathan!