Everything is well when it comes to your service department
8/13/2025
Rhonda H. VERIFIED CUSTOMER
Explanation and the patience to communicate in lament terms
8/13/2025
Mary W. VERIFIED CUSTOMER
Jonathan was very good about keeping me informed about the status of my car. He always responded to my texts in a timely manner..
8/13/2025
Luc L. VERIFIED CUSTOMER
Inspection report wasn’t accurate. Jonathan tells me that I need engine and cabin air filters but report shows green? Last yrs report showed that brake pads were needing replacement soon but this yrs report showed nothing? When searching for last yrs report in your system nothing came up? Not exactly a warm and fuzzy feeling on. What’s being inspected… Jonathan was very helpful and resolved the issues except for last year‘s report not available
8/12/2025
Matthew J. VERIFIED CUSTOMER
Very professional courteous and in time. Thank you!
8/11/2025
Linda D. VERIFIED CUSTOMER
I like Oscar he was very professional and very knowledgeable. He’s a man of his word. He explains to me very clearly and in layman terms what’s happening with my car and when I have questions about the mechanics of my vehicle, he answers them for me without hesitation I’m glad he is my service representative
8/11/2025
Jacqueline D. VERIFIED CUSTOMER
Anthony was the most amazing service advisor I’ve had as a Genesis owner yet. He was super helpful, always kept me up to date on the status of my car. I had to leave my car for 2 days due to a recall and he made sure to call me every day with an update. Offered the best customer service experience and will definitely be making the 1 hour drive to Corona just to service my vehicle here with Anthony.
8/10/2025
Lashawan A. VERIFIED CUSTOMER
Anthony was great. But some of my concerns still exist and now the low oil warning is on and fingerprint reader still not working
8/9/2025
Willie Frank. VERIFIED CUSTOMER
Very good service
8/9/2025
Joseph K. VERIFIED CUSTOMER
Give Oscar a raise
8/9/2025
Mark B. VERIFIED CUSTOMER
Good service.
8/9/2025
Stanley G. VERIFIED CUSTOMER
Excellent valet service. Very pleased with the care my car has received. Thank you
8/8/2025
James H. VERIFIED CUSTOMER
I spoke with Jennifer. Waiting for appraisal amt
8/8/2025
Brenda A. VERIFIED CUSTOMER
Jonathon was very courteous and professional. He is a great listener and has excellent communication skills..he followed through on everything . Very satisfied
8/7/2025
Azat F. VERIFIED CUSTOMER
Timely status updates on my vehicle repairs
8/7/2025
Angela W. VERIFIED CUSTOMER
Professional service, courteous staff.
8/6/2025
Michael K. VERIFIED CUSTOMER
Genesis Corona rocks. Thank you.
8/6/2025
Orlando S. VERIFIED CUSTOMER
He is attentive and update me with the maintenance and in addition offered a service car which I opted not to take and decided to just wait.