My car was sended to the dealer two times before they could "finally" figure it what was wrong and ended up paying 1k for the problem, at the same time my cas was sent beside the problem was supposed to the mileage service and oil change which never happened. Called again to make and appt to get that done, they set it up but the service never happened. So you tell me if you would be SATISFIED after all that.
7/17/2025
Amado B. VERIFIED CUSTOMER
All of my personal settings were reset back to OEM,
7/15/2025
Colleen R. VERIFIED CUSTOMER
Jonathan Hasshaw was outstanding helping me - a true professional through and through. Top notch h service!
7/15/2025
Dennis S. VERIFIED CUSTOMER
Overall great. Got me in and out quick. Relatively easy transaction.
7/14/2025
Carlos C. VERIFIED CUSTOMER
The valet service is incredibly amazing,as we all know time is priceless. Thank you jonathan,for making this experience great!
7/14/2025
Allan S. VERIFIED CUSTOMER
Oscar was very knowledgeable and professional
7/13/2025
Kenneth S. VERIFIED CUSTOMER
Excellent and timely service! Couldn’t ask for more.
7/12/2025
Debra M. VERIFIED CUSTOMER
Excellent communication as to the status and recommendations for my car and the costs. No surprises. Great customer service. Thank you
7/12/2025
Anthony G. VERIFIED CUSTOMER
Oscar is the best!! Great service and great communication. Love bringing my car here
7/12/2025
Ralph Y. VERIFIED CUSTOMER
Great service from everyone there. Always top
7/12/2025
Rogena K. VERIFIED CUSTOMER
Oscar was great, professional, thorough and kind. You never feel pressured to get services you don’t want or can afford.
Genesis on the other hand, needs to do better on their pricing for customers that you cut off of from your “forever maintenance free program”. I’m definitely considering utilizing other sources for my upcoming services. Your prices are outrageous!
7/12/2025
Martha S. VERIFIED CUSTOMER
Great customer service!
7/11/2025
Susanne G. VERIFIED CUSTOMER
Thank you, Anthony! You and your team rock! I appreciate everyone’s help :)
7/10/2025
Estella C. VERIFIED CUSTOMER
The service I received was exceptional. I was amazed and completely satisfied with how well everything went. Thank you ????
7/10/2025
Peter Z. VERIFIED CUSTOMER
The service was great; however, I was disappointed that I had to pay for the service after being told the service was covered under the 3 year complimentary service provided when I purchased the vehicle. This mistake should have been honored by your dealership!
7/10/2025
Amerisa O. VERIFIED CUSTOMER
Always excellent service. Anthony was very nice and professional
7/10/2025
Vahe T. VERIFIED CUSTOMER
Good job!
7/10/2025
Linda P. VERIFIED CUSTOMER
Love the Concierge Service. My first service. Thank you!
7/10/2025
James P. VERIFIED CUSTOMER
I was told that this was my.last complimentary service yet I was charged $400. The first $200 was for the valet service which I appreciate. The balance was a surprise for a complimentary service
7/9/2025
Theodis J. VERIFIED CUSTOMER
Mayra was extremely helpful and followed up with me, unlike Anthony.