Kaleb was super nice and professional to my daughter and I. Keep up the good work!!!
4/28/2026
Arial S. VERIFIED CUSTOMER
After picking up my vehicle, it smells strongly of cleaning chemicals or some type of solvent. It did not smell this way even I dropped it off.
4/28/2026
John W. VERIFIED CUSTOMER
Appreciated the updates on progress and the service was completed several hours before the original estimate. There was paperwork in the car about the tires that I did not understand which would have been nice to have had explained. My husband may know what it is.
Check out was efficient and quick.
Thanks.
4/28/2026
Caroline S. VERIFIED CUSTOMER
I was initially given an estimate of a 2-3 hour wait time for my service, but it was almost 6 hours before my car was ready. Chad was apologetic. However the experience was inconvenient and frustrating, which makes me hesitant to schedule future service appts.
4/28/2026
Hashim A. VERIFIED CUSTOMER
I always go there to get anything fixed; their service is more than excellent, I trust them completely, and they have a fantastic staff. David was amazing with me today; thank you so much.
4/28/2026
Becky A. VERIFIED CUSTOMER
Will was great.
4/28/2026
Kelsea C. VERIFIED CUSTOMER
Toyota always goes above and beyond and Garrett in the service department is one of the best !!
4/28/2026
Sallie S. VERIFIED CUSTOMER
Chad was very kind and polite. The work done on my car was efficient and well done.
4/28/2026
Gregory K. VERIFIED CUSTOMER
I appreciate the vehicle repairs in a timely fashion. My Service Advisor did a great job communicating to me work needed. I also thank Jeremey Beck who I requested and was off that day but took care of making sure we had an appointment.
4/27/2026
Joe S. VERIFIED CUSTOMER
Great service.
4/26/2026
Susan C. VERIFIED CUSTOMER
good service
comfortable place to wait
4/26/2026
Sonja H. VERIFIED CUSTOMER
Very nice service advisor. It didn't take long for the service on my vehicle.
4/26/2026
Jennifer M. VERIFIED CUSTOMER
Garrett is awesome!!
4/26/2026
Glenda L. VERIFIED CUSTOMER
Great and quick job! Thanks Tuscaloosa Toyota!
4/26/2026
Leisa D. VERIFIED CUSTOMER
Chad was readily available and expedited the car servicing well. My wait was shorter than expected-always a bonus!
4/26/2026
Tracy R. VERIFIED CUSTOMER
Jeremy was great
4/25/2026
Suzanne N. VERIFIED CUSTOMER
Chad is the best!
4/25/2026
Geneva B. VERIFIED CUSTOMER
Mr Cole is a very professional person. Glad to have had him as my consultant today.
4/25/2026
Lucas J. VERIFIED CUSTOMER
Garrett always does a great job, you can tell he has a genuine care for each customer