He was very helpful and attentive this morning when I arrived
3/12/2026
Robert B. VERIFIED CUSTOMER
Took longer to complete the service than I was prepared for... 3 hours. But the car is running well.
3/12/2026
Jacob B. VERIFIED CUSTOMER
Chad was very easy to work with and did well communicating with me and the service team. I was happy with the quality of the service and the efficiency. Overall a good experience and if I need car work done I will be back.
3/11/2026
Jamie S. VERIFIED CUSTOMER
I give Jeremy a five for service!
3/11/2026
Scott H. VERIFIED CUSTOMER
Chad Watson is the best , the crew has me in and out so fast I was like is this a nascar pit crew working on my truck , gone in a blast
3/11/2026
Benjamin C. VERIFIED CUSTOMER
David was great and next time I need service I will be coming back to see him! Quick with the car and very friendly
3/11/2026
Lindsey M. VERIFIED CUSTOMER
Jeremy does a fantastic job which is why I request him when I service my vehicle. I appreciate that he knew I probably hadn’t checked my text message about recommended service and also called me. This was also my 1st time getting that text message (30k miles) so now I know what to expect moving forward.
3/11/2026
Wilma K. VERIFIED CUSTOMER
Excellent
3/11/2026
Rick R. VERIFIED CUSTOMER
Chuck and the staff always do a great job!
3/11/2026
Mem W. VERIFIED CUSTOMER
Prices were high but Jeremy did a great job.
3/11/2026
Gary W. VERIFIED CUSTOMER
Great experience! Ryan did a fantastic job!
3/11/2026
Traci B. VERIFIED CUSTOMER
Chad kept me informed and I was out of there fast.
3/11/2026
Dawn K. VERIFIED CUSTOMER
Long term customer - Chuck has consistently provided professional, exemplary customer service and represents Tuscaloosa Toyota superbly.
3/11/2026
Keziah V. VERIFIED CUSTOMER
Multipoint inspection was questionable. Wipers were said to be in good condition then later that day I had to get them replaced because they were making noise. They basically fell apart when the worker from autozone picked them up. Also I went back in July for a multipoint and they said some of my brake pads were at 6mm now they’re all at 8mm, seems off to me.
3/10/2026
Estes S. VERIFIED CUSTOMER
Jeremy was great
3/10/2026
James N. VERIFIED CUSTOMER
Welcome
3/10/2026
Willie W. VERIFIED CUSTOMER
Chuck’s always been very easy to work with and very knowledgeable about all aspects of the vehicle
3/10/2026
Carol T. VERIFIED CUSTOMER
Timely service
3/10/2026
Destiney D. VERIFIED CUSTOMER
Will was AMAZING. He deserves a raise!
3/10/2026
Dawn K. VERIFIED CUSTOMER
Long term customer Chuck Sansing is an EXEMPLARY representative of Tuscaloosa Toyota - he stands on business!