Could have done better with their customer service and looking at previous records as to what was completed previously.
11/16/2025
Vikram S. VERIFIED CUSTOMER
Great service!!
11/16/2025
Lanny H. VERIFIED CUSTOMER
Josh did an outstanding job. My phone battery died and he charged it for me. He is on the job!
11/15/2025
Melissa B. VERIFIED CUSTOMER
Service work was good, however, I would’ve appreciated it if someone had informed me that it would take 5 hours to complete the work
11/15/2025
Ann S. VERIFIED CUSTOMER
Satisfied with the resolution to my issue.
11/15/2025
Bradley D. VERIFIED CUSTOMER
Eddie was Awesome! Great service visit!
11/15/2025
Jennifer E. VERIFIED CUSTOMER
Maverick Joyner's customer service skills need work. But the lady who helped me was very pleasant.
11/15/2025
Sherry M. VERIFIED CUSTOMER
Glad to get this taken care of.I knew Royota would know what to do.
11/15/2025
Lisa S. VERIFIED CUSTOMER
He done a grate job
11/15/2025
Joanne Z. VERIFIED CUSTOMER
He was honest, trustworthy and he took the time to explain things to us!
Maverick was excellent. We will request him anyone we have to bring the car in!!
Thank you!
11/14/2025
Shawn H. VERIFIED CUSTOMER
Joshua did an excellent job. Treated me with respect and was very helpful. Plus I was able to get the brake line recall done and did not add a lot of time while I waited. The service department in all did an excellent job!
11/14/2025
Theodore S. VERIFIED CUSTOMER
Tech did not replace oil filter during oil change. It still had mud spots on it from the last 5000 miles after the service. I should have checked it in the Toyota parking lot and brought it to their attention but it's probably too late now. I will not be using Toyota of Gastonia for any reason from now on.
11/14/2025
Mark D. VERIFIED CUSTOMER
Still not. Fixed & charged me for rental car
11/14/2025
Loonis M. VERIFIED CUSTOMER
Great professional efficient service!
11/14/2025
Gary Q. VERIFIED CUSTOMER
First class customer service
11/14/2025
Deborah H. VERIFIED CUSTOMER
Great job at Toyota
11/14/2025
Christopher B. VERIFIED CUSTOMER
Kevin Murray is a great rep for Toyota. Kind and personable. Really helps the customer understand what is needed.
11/14/2025
Susan M. VERIFIED CUSTOMER
I did not receive the correct paperwork so I am unsure of anything other than the top invoice sheet that does have my information on it.
11/14/2025
David W. VERIFIED CUSTOMER
Joshua Huffman did a great job of getting my 4 Runner taken care of today. Thanks
11/13/2025
Jeanna M. VERIFIED CUSTOMER
I ask the service department to fix the carpet thst is coming up. The carpet is still coming up.