Toyota of Gastonia is the best! I bought my vehicle there and have serviced it consistently and I have had nothing but great experiences!!
12/6/2025
Robert L. VERIFIED CUSTOMER
Excellent service & people as always
12/6/2025
Eddie H. VERIFIED CUSTOMER
You do exactly what I ask you to do.If you find something else that needs taken care of, you let me know before you go ahead and fix it.I never have had a problem at Toyota of Gastonia.
12/6/2025
David P. VERIFIED CUSTOMER
Quick service. Kept me informed throughout the process. Everyone very friendly.
12/6/2025
Cindy M. VERIFIED CUSTOMER
Best service employees in town
12/6/2025
Esubalew G. VERIFIED CUSTOMER
I had my car serviced today and everything went smoothly. The team was efficient, honest, and very helpful. I really appreciate the great service!”
12/6/2025
John M. VERIFIED CUSTOMER
As always great service and professional treatment!
12/6/2025
Ronald S. VERIFIED CUSTOMER
Very pleased with the service I get here!
12/6/2025
Don M. VERIFIED CUSTOMER
Josh is very professional. I appreciate the job Toyota Gastonia always does. They take time to answer all my questions. Excellent job is always.
12/6/2025
Carmen S. VERIFIED CUSTOMER
Very customer oriented, was able to explain a couple of the extra services that were optional
12/6/2025
Daniel F. VERIFIED CUSTOMER
Took my new Tundra there twice for its first 2 services. Both times had issues with the same thing! Center caps on my wheels were missing and loose both visits! I like them convenience to visit this dealership and the staff was nice! But… Thanks, Dan
11/26/2025
Darrin W. VERIFIED CUSTOMER
We scheduled an oil change and that was not done while the car was in the service bay. My daughter had to turn around and bring the car back for this service to happen. This was completely un acceptable! When I called to straighten out the situation, I was told they couldn't even find my vehicle in the computer. Again, completely unacceptable!
11/26/2025
Philip W. VERIFIED CUSTOMER
Many thanks. ????
11/26/2025
Charles L. VERIFIED CUSTOMER
Service lasted 4 hours instead of the quoted 1 and one half hours. When I picked up the car, the radio was Not working. I returned to the garage to have the radio adjusted.
11/26/2025
Deborah B. VERIFIED CUSTOMER
April was very nice and extremely helpful.
11/26/2025
Zachary M. VERIFIED CUSTOMER
RJ I think was the leader of the group but the whole team today showed me a great urgency and understanding. Great service today. Great attitude as well and it made me want to come back
11/26/2025
James B. VERIFIED CUSTOMER
I was waiting on site and was not notified my car was ready. Had 10:30 appointment. Checked around noon and found my car was ready. This wasn't the first time this happened. I have appreciated dealership services but things like this make those 10 minute oil changes look pretty good.
11/25/2025
Jamie M. VERIFIED CUSTOMER
Only time I recall ever having my car returned to the service area. I have always had to walk out back door & to your back parking lot. Today not having to do that was appreciated and should be standard operating procedure. So… big thanks.
11/25/2025
Donna H. VERIFIED CUSTOMER
Very satisfied with my visit to Toyota for service to our 2025 RAV4 (Donna's primary driver) ????
11/25/2025
Marlesia J. VERIFIED CUSTOMER
Heather was great! Now that Devin is gone, I plan to stick with Heather going forward.