Eddie Odom was excellent in handling my car and was very kind and handled the inspection quickly. Thank you!!!
11/13/2025
Joseph L. VERIFIED CUSTOMER
Thanks for the prompt service!
11/13/2025
Anita M. VERIFIED CUSTOMER
Agent was very friendly
11/13/2025
John G. VERIFIED CUSTOMER
We were promptly & pleasantly greeted by “Heather”, the same person that we spoke to on the Phone. Heather parked the truck so that it was easily assessable for my wife to enter after the service was completed.
Thx so Much !!
11/13/2025
Ann S. VERIFIED CUSTOMER
Great service today. THANK YOU
11/13/2025
Pamela M. VERIFIED CUSTOMER
The service was fast and everyone was very friendly.
11/13/2025
Tomika C. VERIFIED CUSTOMER
April was very helpful and pleasant!!! Excellent service
11/13/2025
Srikanth K. VERIFIED CUSTOMER
I recently worked with Eddie Odum as my service advisor at Toyota of Gastonia, and I couldn’t be happier with the experience. Eddie is incredibly thorough, always takes the time to explain what’s going on with my vehicle, and makes sure I understand every step of the service.
He’s also very communicative and professional, keeping me updated throughout the process and ensuring there are no surprises. It’s clear he genuinely cares about customers and goes the extra mile to make the service experience smooth and stress-free.
11/13/2025
Matthew D. VERIFIED CUSTOMER
Fantastic service from start to finish.
11/13/2025
Jimmy J. VERIFIED CUSTOMER
Vehicle had grease all over.No paper floor mat-grease on carpet.Grease o n driver door and handle,grease between front and back drivers door,grease on both sides of hood.Mever had this problem before.
11/12/2025
Cynthia R. VERIFIED CUSTOMER
It is always quick and pleasant.
11/12/2025
Jeffery M. VERIFIED CUSTOMER
Awesome will done
11/12/2025
Donna B. VERIFIED CUSTOMER
The time it took to complete the service was a little long, but the service technician and the staff are very great
11/12/2025
Wayne M. VERIFIED CUSTOMER
April and Kevin very nice and helpful. Kevin took extra time to explain and answer questions I had.
11/12/2025
Michael L. VERIFIED CUSTOMER
Another successful visit. Recall and service completed quickly with good communication
11/12/2025
Larissa M. VERIFIED CUSTOMER
The advisor was very nice and caring. I appreciate her and her knowledge ????
11/12/2025
Debra B. VERIFIED CUSTOMER
Fast and well completed and kept me informed
11/12/2025
Elizabeth S. VERIFIED CUSTOMER
I do like working with April . She definitely keeps me informed and answers all of my questions. I truly appreciate her
11/11/2025
Renna S. VERIFIED CUSTOMER
Very prompt and efficient .
11/11/2025
Daniel Y. VERIFIED CUSTOMER
One of my tires was at 27psi when i got it back. Have to go by costco and fill it up myself. Not the end of the world but i would have preferred it was done right.