Thank yall for your professionalism & prompt service. Much appreciated!
6/26/2024
STEPHAN L. VERIFIED CUSTOMER
Michael Cavallo is always a pleasure to have as my service agent !
6/26/2024
Erin M. VERIFIED CUSTOMER
Stopped for a NC inspection/emission check without an appointment . Got me in and out in n a very reasonable time.
6/25/2024
Rebecca H. VERIFIED CUSTOMER
Clay is an excellent rep. The wait time was a bit long, but there were a lot of items to be handled.
6/25/2024
Scott W. VERIFIED CUSTOMER
Service is great. Prices are little high but that's what you get at dealership
T
6/25/2024
Melissa H. VERIFIED CUSTOMER
Michael provided excellent service.
6/25/2024
Edna C. VERIFIED CUSTOMER
Checked me in with a smile and wait time was short. Thank you.
6/23/2024
Melvin M. VERIFIED CUSTOMER
It’s always a pleasure to work with Jim when I come in to have my car service he is great person.
6/23/2024
Samantha D. VERIFIED CUSTOMER
Thank you. I appreciate the communication throughout the service of my vehicle.
6/23/2024
Elvis G. VERIFIED CUSTOMER
Mr Gaddy was very professional and transparent as can be , as a customer those are 2 key factors I take in consideration when having business or a service provided ! He answered any questions I had and was very polite . I appreciate those qualities. Thankyou
6/22/2024
Jhontrell J. VERIFIED CUSTOMER
I came in on 6/12/24 for a tire rotation, oil change, and fuel treatment. My car has not been driving right since my visit. My car felt like it was pulling something or a tire was wobbling. Upon investigation I notice my back left tire wire and thread is showing and it like something by is burning the tire.
6/22/2024
Robert B. VERIFIED CUSTOMER
Best service experience I've had at a dealership. The others that I won't name take forever when I already have an appointment then try to sell me parts I don't need. Thanks for being quick and helpful
6/22/2024
Lessie P. VERIFIED CUSTOMER
All Good
6/22/2024
Ralph W. VERIFIED CUSTOMER
Too many recommended services that had been performed not that long ago. Example: need to replace rack and pinion which was replaced just 72,000 miles ago. Original lasted 216,000 miles. Would like an explanation of this.
6/22/2024
Janet S. VERIFIED CUSTOMER
Much better service than another Toyota service dept in Charlotte
6/22/2024
Laura S. VERIFIED CUSTOMER
Eddie was fantastic
6/22/2024
Maude W. VERIFIED CUSTOMER
Thank you for your time and patience. When I didn’t understand the text I received while waiting for my car to be serviced, you took the time to explain it to me, also you informed me on other maintenance that I will need at a later date. Once again Thank You to You and Your Staff.
Ms. Maude W
6/22/2024
Maggie C. VERIFIED CUSTOMER
Kevin was great. I was a little frustrated coming into my appointment because the issue my car had should have been fixed on my prior visit and he was very understanding.