John saved the day and took great quick care of me! I called last minute with a concerning issue and he got me right in and back out on the road feeling safe! I appreciate the customer service and care! Thank you John!
7/18/2026
Patrick C. VERIFIED CUSTOMER
Car still not charging and now my cabin fan makes noise
7/17/2026
Lloyd K. VERIFIED CUSTOMER
Great service as always fast and efficient
7/17/2026
Andrew W. VERIFIED CUSTOMER
Heather was great. Got me right in and out...
7/17/2026
Jason W. VERIFIED CUSTOMER
Went in for oil change and safety recall for my 2021 Toyota RAV4 Hybrid. Picked up the car and on the way home noticed the touchscreen or radio does not work. One of the recalls involved the battery cable, so when this was completed it knocked out the display screen. Worked perfectly fine until this work was completed. Now I’ll have to take time from my day on Saturday to bring the car back so y’all can diagnose the issue. All screens and electronics should have been tested before car was picked up
7/16/2026
Vijayabaskar R. VERIFIED CUSTOMER
Very good and took care of everything in very timely manner. Completely satisfied
7/16/2026
Janice M. VERIFIED CUSTOMER
Heather was very professional & very informative of additional services needed. It was a pleasure having her as my service Tech!
7/16/2026
Christopher M. VERIFIED CUSTOMER
John always takes care of everything I need, every time.
7/16/2026
Anna R. VERIFIED CUSTOMER
You bought my car in Boone, this is the second service.I have had done in gastonia, and I told the people in service today.I'm liking it more each time I come.
7/16/2026
Neil B. VERIFIED CUSTOMER
Mr. Huffman provided exceptional service.
7/16/2026
Li V. VERIFIED CUSTOMER
I would prefer that the service rep speak to me about adding recommended services before the end of the visit.
7/15/2026
Stephanie R. VERIFIED CUSTOMER
Everything was good until I got down the road and my Maintenance required light came on. I had to turn around and drive back to Toyota. Also, this is the 2nd time I have found grease on my cloth upholstery near my door frame.
7/15/2026
Deborah A. VERIFIED CUSTOMER
Kevin was very nice and knowledgeable. He took very good care of my car. I appreciate him so much.
7/15/2026
Larry R. VERIFIED CUSTOMER
Karsen was extremely polite and professional.
7/15/2026
Yuneski N. VERIFIED CUSTOMER
Service was great
7/14/2026
Josue S. VERIFIED CUSTOMER
Good service, I recommended.
7/14/2026
Robert L. VERIFIED CUSTOMER
Kevin over charged me and didn’t fix my vehicle. I had to take it to an honest mechanic and get it fixed professionally. Kevin is a liar and dishonest. I paid more with Toyota for a so called warranty. I will never be back! Toyota screwed me the last time!
7/14/2026
Tony L. VERIFIED CUSTOMER
Good experience they did a great job thanks Eddie
7/14/2026
Darrell B. VERIFIED CUSTOMER
This dealership always takes care of my Toyota automotive needs. Great job by Karsen and the team!