Service on the vehicle was great. Customer service not good. I had to call every time to see if my part was in.I did not receive One phone call from your customer service department. I initiated everything and it took a month to get my part in. So your customer service could use a little work.
Especially after I was told three times that I would be called And never received a call..
5/21/2025
Shari D. VERIFIED CUSTOMER
Drew was a great mechanic. Explained everything g in detail. Even called Sirius XM to connect my Jeep
5/21/2025
Sean R. VERIFIED CUSTOMER
Went above and beyond to help me with my problem
5/21/2025
Gerardo M. VERIFIED CUSTOMER
I was very satisfied with the time it took to service my Jeep.
5/19/2025
Cheryl B. VERIFIED CUSTOMER
My service appointment was a positive experience. Jenna, the person who helped me check in was extremely knowledgeable and efficient.
5/19/2025
George M. VERIFIED CUSTOMER
I was completely satisfied with the service and appreciate the hospitality of the comfort and hospitality of the staff
5/18/2025
Derick G. VERIFIED CUSTOMER
Steven was of great help. He kept
Me informed through out the day about the status of my vehicle. The service took less than a day and I was very thankful for that. Even though my jeep was in for a recall I was treated as if I was a paying customer. Thanks for your help Steven!
5/17/2025
James A. VERIFIED CUSTOMER
Sam was great. Took complete care of me. Very happy customer ????
5/16/2025
Russell B. VERIFIED CUSTOMER
Thx Jena.
5/14/2025
Linda B. VERIFIED CUSTOMER
Jena was wonderful I told her I had a doctors appointment at noon and Jena got me in before my appointment time. Everyone was very nice ???? I
5/14/2025
Whitney V. VERIFIED CUSTOMER
Big Paul was the best. Took care of me every step of the way. Always get great help from your team. Thank you so much.
5/13/2025
Ron R. VERIFIED CUSTOMER
About an hour after I dropped off my car for its scheduled service I got a call saying g 5 techs had called in sick that day and they would have to keep my car until the next day, or I would have to come pick it up and reschedule and do the whole routine over again. It was cinco de mayo so im assuming that was the real reason. Its hard to believe you couldn't have seen that coming, but you were still scheduling service appts that day. It does make me think twice about relying on you for service if things like that aren't managed well and it becomes my problem.
5/12/2025
Kristy M. VERIFIED CUSTOMER
Terrible customer service. I brought my truck in, and was assured I would not be paying anything for the diagnostic, because it was under warranty. I had my brother-in-law pick up the truck and they charged him $199. When I called for clarification I was given the runaround, I explained the manager set the appointment with me and also assured me there would be no charge for a diagnostic.I was promised by Paul a manager would call me back, I called four times Yesterday and texted and was still given the runaround.
No one took five minutes out of their day to even call back, it's absolutely ridiculous. I will never have my vehicle serviced here again, nor will I recommend.
5/11/2025
Samuel B. VERIFIED CUSTOMER
Samuel was very nice, kind and communicative. Easy to work with
5/11/2025
Jason S. VERIFIED CUSTOMER
Great help and a pleasure to work with!
5/9/2025
Shari D. VERIFIED CUSTOMER
Drew the technician was very thorough. He explained everything completely. I felt that he was very knowledgeable and friendly
5/9/2025
Maryellen W. VERIFIED CUSTOMER
I actually did not have my truck worked on because the service I needed was way too expensive for the easy 15 mins it required to complete.