Jena was great. However, no one checked my windshield wiper fluid. I assume that would be part of the service, but perhaps not??
6/11/2025
Richie Bros. VERIFIED CUSTOMER
You have my truck for a couple of weeks. I pick it up today and it’s filthy from sitting outside. Windshield so dirty I could not see clearly. Tried using wipers but out of fluid. Lacking customer service would be an understatement
6/11/2025
James B. VERIFIED CUSTOMER
Paul is Great!
6/11/2025
Martin S. VERIFIED CUSTOMER
Steve was wonderful, very friendly helpful and knowledgeable. Will be coming back for my next services
6/11/2025
Ot K. VERIFIED CUSTOMER
Thanks for all the support!
6/10/2025
Rick U. VERIFIED CUSTOMER
I arrived early for my appointment and was taken care of quickly.
Very much appreciated.
6/10/2025
Jesus R. VERIFIED CUSTOMER
Lack in communication. Not addressing our concerns! Will likely not come back. Will be writing reviews about this unpleasant experience where possible
6/8/2025
Norberto C. VERIFIED CUSTOMER
This experience was worse than the 1st one. I involved the service manager and assistant service manager and my god. What a load of crap service I received. If anyone wants to contact me. Have the store manager contact me. I would love to have a chat with him. ****-****-xxxx
6/7/2025
Leo I. VERIFIED CUSTOMER
Sam the man: excellent communicator.
6/6/2025
Kaitlyn L. VERIFIED CUSTOMER
Ben is the reason I bring my Jeep to Cardinale for service. He is the very best and makes giving you a lot of money not quite so painful!
6/6/2025
Iris O. VERIFIED CUSTOMER
Mike was great w/following up to see if my claim was covered by my warranty and got me out in a timely manner.
6/5/2025
Jean P. VERIFIED CUSTOMER
I’m not but I think the service advisor s name is Paul (?) He is fantastic.
6/5/2025
Eddie J. VERIFIED CUSTOMER
Your service is not good and very unprofessional
6/5/2025
Judy K. VERIFIED CUSTOMER
Paul was exceptionally helpful and nice .
6/5/2025
Robert C. VERIFIED CUSTOMER
Dodge and CardinaleWay have been horrible throughout this 3 year process. You had this vehicle 22 months- lost the keys to the tool box, and if I lived to be 500 years old I would never consider buying a Chrysler Dodge product.
6/4/2025
Jason R. VERIFIED CUSTOMER
Jena was communicative through the whole process. She was very educated with my vehicle and professional in her responses. She is great and an asset to your organization.
6/4/2025
Victor C. VERIFIED CUSTOMER
The customer service provided was excellent. The diagnostic testing done to my vehicle did not reveal some very major service needed. Initially I left confidently on the positive results of the diagnostic done and days later had to bring it back only to find out about major work needed above $14,000.00 I wish the shop the best. Paul is sincere and straight forward. Going forward, I will always get multiple diagnostics done for any vehicle I have.
6/4/2025
Stephanie L. VERIFIED CUSTOMER
It was a very easy and timely car service. I will be back! Thank you!
6/4/2025
Alf J. VERIFIED CUSTOMER
Jena Is the best, very professional and very personal did a great job. Thank you.
6/4/2025
Tara L. VERIFIED CUSTOMER
Jena made the experience/visit very pleasant. She is always so helpful