I recently broke down on a trip to Idaho , I found out that the truck had been due for a complete computer upgrade, I had my truck at your shop 3 times this year and was never told about needing an upgrade. It seems like that would be something you would have knowledge of and could pass on to the customer. It seems that because it’s not considered a recall, they don’t have to tell the owner of the truck
7/17/2025
Mark P. VERIFIED CUSTOMER
Good man...takes good care of us.
7/15/2025
Csongor C. VERIFIED CUSTOMER
All went smooth and fast!
7/15/2025
Fabian . VERIFIED CUSTOMER
I found a mess under the skidplate. Seems like any oil that spilled was never attempted to be cleaned up. Even though I am grateful for the service, I am disappointed for the lack of attention to detail.
7/15/2025
Fabiano A. VERIFIED CUSTOMER
Jena is amazing and the overall service is great!
7/13/2025
Sonoma Drywall. VERIFIED CUSTOMER
Poor service,
I will not recommend to any person to do any services with you guys.
Employees were very rude and unprofessional.
I bought my truck brand new from you guys and I will never buy another one from your dealer.
7/13/2025
Bill S. VERIFIED CUSTOMER
Jena was efficient and helpful and the check-in was quick and got us on our way to run a couple of errands while the car was being serviced.
7/13/2025
San Francisco. VERIFIED CUSTOMER
I was disappointed they didn't arranged a ride for me to go back to the office, per my request. I ended up waiting three hours at the waiting room.
7/13/2025
Dave C. VERIFIED CUSTOMER
Service was great,a loaner would be nice.And a car wash would be fantastic.
7/12/2025
Thomas J. VERIFIED CUSTOMER
You guys got my car done very quickly. It was a big help.
7/12/2025
Jone K. VERIFIED CUSTOMER
Awesome service, friendly.
7/12/2025
Kevin M. VERIFIED CUSTOMER
Jena has always been a great help when I’ve came in for appointments and oil changes. No different this time! Thank you to Ms. CAMPBELL!
Plus got to try out the shuttle!
In one of the JEEP I hadn’t been in! Great Experience.
7/12/2025
Jose S. VERIFIED CUSTOMER
Amabilidad ????????
7/12/2025
Jennifer D. VERIFIED CUSTOMER
Bad communication, didn't fix my door but paid for it. Diagnosed my door wrong and made me be out of work for two days
7/12/2025
Roger V. VERIFIED CUSTOMER
I thought that 2 hrs was to long of a time for a oil change
7/11/2025
Kaitlyn L. VERIFIED CUSTOMER
Ben is fantastic but after many many thousands of dollars in repairs my Jeep problem is not fixed. I trust Ben but I’m not sure if work has been recommended that wasn’t necessary and didn’t fix the issue.
7/9/2025
James S. VERIFIED CUSTOMER
Paul has been on point and quick to correct my error in which year my car was. Thanks for your support.
7/9/2025
Paul Y. VERIFIED CUSTOMER
Paul Y
7/9/2025
Kathryn J. VERIFIED CUSTOMER
I’m sorry that I won’t be bringing my vehicle to your dealership anymore since the Lithia oil change fund is apparently all used up.
7/8/2025
Iris O. VERIFIED CUSTOMER
They were able to do additional services which the front office suggested and got me out in a timely manner!