Steven was very knowledgeable and informative on my vehicle. I was thankful I had the opportunity to chat with him about it.
9/4/2025
Kenneth H. VERIFIED CUSTOMER
Very surprised Ram doesn’t cover software upgrades. I’ve never seen this from any other manufacturer. Will definitely affect future purchases.
9/3/2025
Nick M. VERIFIED CUSTOMER
Great service as always
9/3/2025
Carl K. VERIFIED CUSTOMER
I brought my vehicle in for an issue I was having with my camara system. I have a lot of research on this issue and had an idea of what was wrong. I dropped off my vehicle for them to check out and the "tech" proceeded to tell me that my "Screen was delamanating. He insisted there was issues that were not there before or after I dropped it off. There is no delamanating or glitches in the screen as he stated. He recommended a screen replacement without certainty that that was the problem. The young woman "Jenna" i believe was great help and efficient. I definitely do not feel I received $200 worth of Service, I was looking for an answer not a guess on the issue. I could have done that myself. I had hoped for a good experience because, I would prefer to use this location for future services instead of Petaluma.
9/3/2025
Josh J. VERIFIED CUSTOMER
Very friendly and helped us get our backordered item in very quickly.
9/1/2025
Jaime H. VERIFIED CUSTOMER
I had an appointment i needed to make and Jena was able make it so I got there on time
8/31/2025
Richard N. VERIFIED CUSTOMER
Thank you Jenna !
Always so professional and knowledgeable.... appreciate!
Rick
8/30/2025
Skyler Ramsey. VERIFIED CUSTOMER
Thank you very much for your help!
I hope you have a wonderful weekend Steven!
8/30/2025
Robert M. VERIFIED CUSTOMER
All went well- great service
8/29/2025
Denise H. VERIFIED CUSTOMER
Thank you for getting my truck in quickly and solving the electrical issue within just a couple of hours.
Dennis
8/29/2025
Amber H. VERIFIED CUSTOMER
Was told I would get a call back after a reps lunch and no call was given
8/29/2025
Kristin S. VERIFIED CUSTOMER
It took a long time to get my vehicle back. That wasn’t entirely on the dealership, but some fault does lie with the dealership and communication with the insurance.
(This was sent to an e-mail to Steve Archer also). When I picked up the vehicle, there was damage to my side door. There was no mention made of the damage, so I wasn’t entirely sure it wasn’t there before, until I looked at photos of the vehicle at the shop before pick up. I would like to know what we will do to fix this issue.
8/28/2025
Logan B. VERIFIED CUSTOMER
Samuel is professional and on top of all aspects of my repairs and service.
8/28/2025
Aurora B. VERIFIED CUSTOMER
Great service and knowledgeable staff . Thanks a ton!
8/28/2025
Bradley F. VERIFIED CUSTOMER
Everything seems great with the repairs that you completed.
Brad
8/27/2025
Linda B. VERIFIED CUSTOMER
in and out good job!!
8/27/2025
Antonio C. VERIFIED CUSTOMER
It’s completely unacceptable, I purchased my car brand new off the lot and was promised lifetime oil changes for as long as I owned the car. I have always taken the car in for its regular maintenance, spent my hard earned money of your required/ recommended maintenance every 10-15k miles. And now all of the sudden you will no longer honor my oil changes? Without proper notice, no letter, no phone call. This will be forwarded to the BBB.
8/27/2025
Joe G. VERIFIED CUSTOMER
I find hard to believe that I had a missing bolt on one of my shocks on my jeep but in order to fix it they wanted 2000 dollars. To replace all 4 shocks. They said it would be a liability to replace one bolt, the real liability is to let me drive off without at least you guys putting one back in. At that moment I was sure that I could afford 2000 dollars for 4 shocks
8/27/2025
Candace P. VERIFIED CUSTOMER
Everyone from scheduling my appointment over the phone to checking it in and picking it up. Every single person was absolutely amazing and did a job well done. I will definitely have cardinal away in my future Dodge dealership/dealership. As well as most likely purchasing my next vehicle.