Mr. Bullen is very thorough and knows what he’s doing.
He has earned my trust his last few years.
9/27/2025
John B. VERIFIED CUSTOMER
Ben. Thank you. You turned a bad day into a good day. Unlike the sales staff. You were upfront and trustworthy. I was told that I had the TOP OF THE LINE SERVICE PLAN. O only to find out that I had the basic plan. Thanks again for being honest with me.
9/27/2025
Justin C. VERIFIED CUSTOMER
Michael was great.
9/26/2025
Lonnie A. VERIFIED CUSTOMER
Good ???? job thank you for your service
9/26/2025
Karen F. VERIFIED CUSTOMER
Pleasant customer service! Car runs great! Only thing I miss is the sticker estimating mileage for the next oil change. Receipt states you will reach out in 6 months.
9/26/2025
Distributing Fleming. VERIFIED CUSTOMER
Michael did a great job keeping me informed about the status of my repair.
9/25/2025
Jeffrey B. VERIFIED CUSTOMER
Jena was very nice and gave me good news about my vehicle.
9/25/2025
Heather B. VERIFIED CUSTOMER
Jena is always very knowledgeable and helpful when I bring my car in for service. She has excellent customer service skills.
Thanks Jena!
Heather B
9/25/2025
Candace F. VERIFIED CUSTOMER
Thank you!
9/23/2025
Ryan H. VERIFIED CUSTOMER
Be in to pick up vehicle tomorrow thank you
9/22/2025
Sean H. VERIFIED CUSTOMER
Everything was great except the tech forgot to completely screw in several screws on the wheel well. 5/5* star otherwise
9/22/2025
Thomas F. VERIFIED CUSTOMER
Great service friendly customers service
9/21/2025
Bill D. VERIFIED CUSTOMER
Jena did great work in helping to navigate a difficult issue for Cardinaleway. She quickly identified that the issue needed escalation and handed off to Michael who also handled the issue professionally. My disappointment is with Technical support who failed to isolate the issue and suggested to just start changing parts to find the issue. It’s left me with a trust issue on technical competency. Today, a third party shop unrelated to Jeep corporate solved the problem by simply tightening the bolts on the last work Cardinaleway technicians performed. I have asked Michael to have a one on one meeting to discuss my concerns for the future. I look forward to these discussions.
9/19/2025
Tatyana K. VERIFIED CUSTOMER
Good service
9/18/2025
Miguel F. VERIFIED CUSTOMER
Friendly customer service, easy accurate communication
9/17/2025
Michael N. VERIFIED CUSTOMER
Samuel is a smart and good man . Do not let him escape like you let several others go.
9/17/2025
Melissa G. VERIFIED CUSTOMER
Jenna is great and knows a lot about jeeps!
9/17/2025
Mary A. VERIFIED CUSTOMER
Thank you Jena
9/17/2025
Amy K. VERIFIED CUSTOMER
Michael is a great person. I appreciate his honesty and integrity. It is refreshing
9/16/2025
Sean S. VERIFIED CUSTOMER
Jena,
Insured my problem was completely remedied. With politeness kindness and a great personality. I certainly will be back to have all my future services handled by Jena and her great staff. I would happily recommend her to any other family or friends in need of service for their vehicle.