Michael did a great job keeping me informed about the status of my repair.
9/25/2025
Jeffrey B. VERIFIED CUSTOMER
Jena was very nice and gave me good news about my vehicle.
9/25/2025
Heather B. VERIFIED CUSTOMER
Jena is always very knowledgeable and helpful when I bring my car in for service. She has excellent customer service skills.
Thanks Jena!
Heather B
9/25/2025
Candace F. VERIFIED CUSTOMER
Thank you!
9/23/2025
Ryan H. VERIFIED CUSTOMER
Be in to pick up vehicle tomorrow thank you
9/22/2025
Sean H. VERIFIED CUSTOMER
Everything was great except the tech forgot to completely screw in several screws on the wheel well. 5/5* star otherwise
9/22/2025
Thomas F. VERIFIED CUSTOMER
Great service friendly customers service
9/21/2025
Bill D. VERIFIED CUSTOMER
Jena did great work in helping to navigate a difficult issue for Cardinaleway. She quickly identified that the issue needed escalation and handed off to Michael who also handled the issue professionally. My disappointment is with Technical support who failed to isolate the issue and suggested to just start changing parts to find the issue. It’s left me with a trust issue on technical competency. Today, a third party shop unrelated to Jeep corporate solved the problem by simply tightening the bolts on the last work Cardinaleway technicians performed. I have asked Michael to have a one on one meeting to discuss my concerns for the future. I look forward to these discussions.
9/19/2025
Tatyana K. VERIFIED CUSTOMER
Good service
9/18/2025
Miguel F. VERIFIED CUSTOMER
Friendly customer service, easy accurate communication
9/17/2025
Michael N. VERIFIED CUSTOMER
Samuel is a smart and good man . Do not let him escape like you let several others go.
9/17/2025
Melissa G. VERIFIED CUSTOMER
Jenna is great and knows a lot about jeeps!
9/17/2025
Mary A. VERIFIED CUSTOMER
Thank you Jena
9/17/2025
Amy K. VERIFIED CUSTOMER
Michael is a great person. I appreciate his honesty and integrity. It is refreshing
9/16/2025
Sean S. VERIFIED CUSTOMER
Jena,
Insured my problem was completely remedied. With politeness kindness and a great personality. I certainly will be back to have all my future services handled by Jena and her great staff. I would happily recommend her to any other family or friends in need of service for their vehicle.
9/14/2025
Robert C. VERIFIED CUSTOMER
Samuel is the best. Love working with him and bringing my car in for service. CardinaleWay has earned my trust and I won't take my vehicle anywhere else.
9/13/2025
Erik O. VERIFIED CUSTOMER
The updates were great and timely, service was as expected and everything went well thanks to Sam's wonderful customer service :)
9/12/2025
John R. VERIFIED CUSTOMER
Jena does an awesome job. I always ask for her to do my service writer.
9/11/2025
Nabin G. VERIFIED CUSTOMER
The problem was diagnosed a month ago and part was ordered. The day I turned in my car, I was told the part was not correct and was reordered and had to wait until 09-10. I was told the passenger seat was fixed and when I checked it was still the same. This is the extreme of service failure.
9/11/2025
Mary A. VERIFIED CUSTOMER
Thank you Jena for all the support. I appreciate your great service.