Toni is awesome! The team at Bourbonnais is the best.
5/16/2025
Karen T. VERIFIED CUSTOMER
The young man that took care of me was outstanding
5/15/2025
Laura K. VERIFIED CUSTOMER
Sean is always awesome
5/14/2025
Janelle B. VERIFIED CUSTOMER
Very professional, as always.
5/13/2025
Kiley H. VERIFIED CUSTOMER
Toni is always knowledgeable, friendly, and efficient.
5/13/2025
Jeffrey K. VERIFIED CUSTOMER
I love this place! Everybody in service is great! Keep up the good work
5/13/2025
Tira D. VERIFIED CUSTOMER
I was 15 late. I was told I probably wouldn't get a car wash because they were very behind. So I assume closing time is 1130 or noon. My car was finished at1125. My vehicle was not washed.
5/11/2025
Roger G. VERIFIED CUSTOMER
Stephen was super!
5/10/2025
Sarah S. VERIFIED CUSTOMER
Steve is AMAZING!
5/9/2025
Brian H. VERIFIED CUSTOMER
Worked out fine, thx. Dr. Brian
5/8/2025
Sherye S. VERIFIED CUSTOMER
It’s always a pleasure to work with Toni. Great customer service.
5/8/2025
Susan R. VERIFIED CUSTOMER
I am a new customer at Toyota of Bourbonnais service department. I have talked to Steve a few times on the phone with questions. He has definitely answered my questions and I am very appreciative of that! I have now dealt with Sean twice and I appreciate him! I will definitely consider buying my next new car here, because of my positive experiences with the service department.
5/8/2025
Jason C. VERIFIED CUSTOMER
Sean explained the work needed and answered my questions about what would happen if we put off the repairs. He was very clear about paying in advance for the parts and then paying the day of repairs for the labor. The repairs were done more quickly than I expected and, so far, the car is much better.
5/7/2025
Dennis B. VERIFIED CUSTOMER
I’m under the two year anniversary of my purchase. Why was I charged for the oil change?
5/6/2025
Timothy T. VERIFIED CUSTOMER
Service team is always great ????
5/6/2025
Gregory B. VERIFIED CUSTOMER
your staff are great.
5/4/2025
Cynthia G. VERIFIED CUSTOMER
Sean was exceptional, he explained what the car needed, what was done, and what needs to happen in the future.
5/4/2025
Ronald V. VERIFIED CUSTOMER
Sean did a fantastic job. We were very happy with the service we received.
5/4/2025
Jan K. VERIFIED CUSTOMER
Toni was very nice and professional. Service is always great here.