Although the printer wasn't printer, Steve went over the 35 point inspection with me. I appreciated that.
6/3/2026
Lois T. VERIFIED CUSTOMER
Wonderful service department.
6/2/2026
Deborah I. VERIFIED CUSTOMER
Pleased with your team
6/2/2026
James R. VERIFIED CUSTOMER
Pleasant interaction.
6/2/2026
Kamesa M. VERIFIED CUSTOMER
I had a good service experience.
6/1/2026
Sharon G. VERIFIED CUSTOMER
Pleased with how I am treated. I like how fast you work on our car once I am their.
5/31/2026
James W. VERIFIED CUSTOMER
Super helpful
5/29/2026
Gregory S. VERIFIED CUSTOMER
Excellent
5/29/2026
Gloria A. VERIFIED CUSTOMER
I am very impressed with Toni and the other workers.
5/29/2026
Jackie L. VERIFIED CUSTOMER
I really didn't understand if the recall part was fixed. It's like something different was replaced.
5/28/2026
Jay K. VERIFIED CUSTOMER
Nathan was very professional and friendly!
5/24/2026
Dale L. VERIFIED CUSTOMER
Very happy with your service
5/23/2026
Larry S. VERIFIED CUSTOMER
Convenient, professional service
5/23/2026
William M. VERIFIED CUSTOMER
The service was great!
5/23/2026
Alberta H. VERIFIED CUSTOMER
Very Mr Stephen was just fantastic polite said good morning, excellent customer service. He should be voted employee of the year and he is a very good asset to your company. He explains everything to you before, during, and after your service that was provided .he mades you fill very important as a person and not see dollars signs when you turn your vehicle over to him
5/23/2026
James F. VERIFIED CUSTOMER
Nothing was done to address any of my issues. Was told it needed software update and nothing was available. Waste of my time.
5/23/2026
Colleen B. VERIFIED CUSTOMER
Im on a budget as times are really bad right now. I asked about adding wipers and was told $30 . It was not told to me at the time for each one . That and they added the back wiper without asking me. Dont get me wrong as she was a very nice person and explained everything to me except that. I appreciated everything I asked her and she was very helpful except she didnt break those last charges for me. When your just getting by its important to know as I have to configure my finances around that. I just wish she would have explained all the charges to me as it was alot higher than expected
5/22/2026
Ronald L. VERIFIED CUSTOMER
I was very satisfied
5/21/2026
Nicholas G. VERIFIED CUSTOMER
Nate was great, super knowledgeable and extremely personable. This was my first visit to Toyota of Bourbonnais and I can confidently say I will be a lifelong customer here. Hoping to work with Nate again in the future.
5/20/2026
Jodey K. VERIFIED CUSTOMER
I drove my car home and the noise and clunking is still happening to the right front of my car. I now have to go back tomorrow morning before work with my car and get it fixed.