I appreciate your courtesy and your prompt service It’s much appreciated
5/9/2024
Harold K. VERIFIED CUSTOMER
I drive past several Toyota dealerships to get to Bourbonnais because I’m treated like family.
5/8/2024
Brian B. VERIFIED CUSTOMER
Steve lach always does exceptional customer service. He is an asset to the service department
5/8/2024
Lillian M. VERIFIED CUSTOMER
Very-very-very nice person !
5/8/2024
Rita W. VERIFIED CUSTOMER
Stephen is great
5/8/2024
Gabriella O. VERIFIED CUSTOMER
All around not a good experience. My check Engine light was on, so clearly there was a problem, but he stated they don’t have the tool so it should be fine to drive. He shut off the light and said to come back if it turns back on. Waste of three hours.
5/7/2024
Garrie A. VERIFIED CUSTOMER
Nathan was friendly, professional, and knowledgeable. I was glad he was the one that met us when we pulled into the shop.
5/7/2024
Roger R. VERIFIED CUSTOMER
Toni was wonderful! I purchased my first Toyota in 2009, another in2012and my third in 2018. I have loved all three vehicles and working with the dealership and especially Janelle. I’m not in the market for a new car and I already have great used ones. But when the time comes I’ll be purchasing another Prius.
5/5/2024
JANELLE B. VERIFIED CUSTOMER
Very professional as always.
5/4/2024
ERIC T. VERIFIED CUSTOMER
Thank you
5/4/2024
ROBERT R. VERIFIED CUSTOMER
Steve is best thank you very much !!
5/4/2024
RODNEY W. VERIFIED CUSTOMER
Things were all fine!
5/3/2024
DAVID R. VERIFIED CUSTOMER
Service dept staff- professional , knowledgeable , and efficient . I'm impressed, and that's hard to do!
5/3/2024
KATHRYN L. VERIFIED CUSTOMER
I was met with a smile and explanation of what was going to be done. I was offered a water bottle while waiting, which I appreciated. Everyone was very kind.
5/2/2024
ROBERT H. VERIFIED CUSTOMER
Not really satisfied with quote for labor to install the mass flow air seso/meter. An explanation of why the labor was going to be $350 would be nice
5/2/2024
AARON W. VERIFIED CUSTOMER
They were very thorough with the inspection and took the time to make sure the problem was fixed properly. Very impressed with the service we received.
5/2/2024
LISA B. VERIFIED CUSTOMER
Thankful for all the staff...I should say caring staff from service, sales, bookkeeping staff and everyone. Blessed to have this Dealership Team in our area.
5/2/2024
ALBERTA H. VERIFIED CUSTOMER
My service as always excellent Stephen Lach he is very professional, caring he makes his clients feel very welcome to have there vehicles service. He takes the time and listen to you what’s going on with your vehicle .He takes time to explain what’s going on with your vehicle and what services you will need does not pressure you. He is an excellent asset to your organization. The service Stephen Lach provided put a smile on your face again he is an excellent employee. My service at Toyota was just fantastic never a complaint only prasies