Blake did a great excellent service . Walked in without an appointment at crowd busy day and range so low. Blake accepted my service need done next day and fully charged. Thanks Blake !
5/15/2026
Don C. VERIFIED CUSTOMER
Oscar was Nice,efficient,fast and knowledgeable.
5/15/2026
Larry S. VERIFIED CUSTOMER
I made a 9:20 am appointment and didn’t get my car back until 4:30 pm. The agent couldn’t tell me how long my car would take.
5/15/2026
Madelyn N. VERIFIED CUSTOMER
Blake was great!
5/14/2026
Taylor Sydney. VERIFIED CUSTOMER
I was very disappointed by my service at Hyundai San Bruno. I was not told a timeline of how long my car would be in service for, and had to take initiative to contact multiple people for a simple answer. When arriving at the office, I was told conflicting answers by multiple associates. Overall, it was very frustrating and made me not want to do business with Hyundai again.
5/14/2026
Kathine F. VERIFIED CUSTOMER
Danny is extremely attentive to the needs of his customers. He saw my vehicle through a very long process where it needed to be repaired under warranty. He is excellent at his profession and he made sure that my car was safe because I had concerns about it being safe for my teen daughter to drive. He went above and beyond to answer my questions, and he checked in with me periodically throughout the process of the vehicle repair. He even answered my messages on his day off which he is not required to do; but I appreciated his support so much, I can’t thank him any the team enough.
5/14/2026
Kurt R. VERIFIED CUSTOMER
I was very satisfied with the front desk, service, and the service of my car experience. However, I have been attempting to regain contact with my representative atHyundai Motors America regarding my case number so that I can obtain a reimbursement for the rental car that I used during the time of my car being serviced. I have now sent in four emails to the email address for my representative and there have been no replies. I have called in twice and received no response. This is very concerning and I feel like I am not going to ever receive a response and therefore never be reimbursed.
5/13/2026
Lauren K. VERIFIED CUSTOMER
Paying for air filters was a surprise
I had to wait 45 minutes to pick up my vehicle as there was only one service rep available. Danny did well handling the crowd, but he needed help
No wash and vacuum was done as promised
5/13/2026
Emanuel E. VERIFIED CUSTOMER
Terrible communication: I had to call 5 times before I managed to get a status update on the car (the initial estimate was 2-3 business days and it ended up taking 5). The pickup experience was chaotic: I waited for over an hour with no updates. Eventually I managed to flag down someone who had my car’s paperwork and the bill was for the wrong amount, leading to further delays. I will be avoiding this dealership in the future.
5/13/2026
Nadine O. VERIFIED CUSTOMER
Leryssa Deguzman is a really good addition to the service team at San Bruno Hyundai! Kind, efficient, knowledgeable. The best assets you want in an employee, especially vehicle maintenance. Thank you.
5/13/2026
Sandra Q. VERIFIED CUSTOMER
Leryssa is very professional and helpful.
5/12/2026
Michael G. VERIFIED CUSTOMER
Leeyssa was very helpful. I appreciated her attention to my needs.
5/12/2026
Ken W. VERIFIED CUSTOMER
Professional, knowledgeable and well informed when the vehicle will be ready. And deliver. I really appreciate Daniel Ladue.
5/12/2026
Monisha S. VERIFIED CUSTOMER
He was really nice the nicest person I’ve ever encountered at Hyundai of San Bruno. He should get employee of the month.
5/12/2026
Annie K. VERIFIED CUSTOMER
Actually it was Blake who helped me, not Leryssa. We came in at 1:30 our scheduled time but Leryssa was on lunch break. I’m not sure why we were assigned someone who would be on lunch break during our appointment, and we waited about 15 minutes with no help but I’m thankful that Blake stepped up and helped us.
It was really great working with him, he was friendly, helpful and patient and explained everything in detailed. He made sure all our needs were met and made the whole experience very smooth. I look forward to working with him again.
5/10/2026
Yemsirach A. VERIFIED CUSTOMER
I received Great service from Leeyssa. She communicated with me & response quick to my questions.
5/10/2026
Lynn J. VERIFIED CUSTOMER
Though there was a long delay waiting fir parts, Maddie kept me informed about progress.
5/9/2026
Steven L. VERIFIED CUSTOMER
I thought that the organization of your service center was sub par at best. Both when I left my car and picked it up, I spent over 15 minutes before someone came up and approached me at the entrance. Despite the fact that many employees are sitting around at their desks, nobody comes up and organizes or sees if you've been helped. Now this actual service on my car was done well and I thought that Blake was very helpful once I was directed to him. But the organization again of people come in and through the door and actually being addressed needs to be remedied. From standing around and listening to other customers being helped, it seemed like my experience was not an outlier. Which frankly is quite sad that maintenance and service seem to be holding back. Hyundai and Genesis as a brand at large. I legitimately think that the service center is one of the reasons why people do not get hyundais despite being fantastic vehicles.