Helpful and apologetic for the long service done. Was able to explain the service backlog. Addressed new found concerns after initial service.
5/7/2026
Ross Nowacki. VERIFIED CUSTOMER
Much faster and less expensive than I anticipated.
5/7/2026
Cecilia Rosa. VERIFIED CUSTOMER
Keep your service quality.
Thanks!
5/7/2026
Laura R. VERIFIED CUSTOMER
I was happy with the service, with Daniel assisting me during a busy day he aways kept a professional attitude. Though there was some troubles that day Daniel still made sure everyone received their vehicle and updates. Daniel’s positive attitude made the process smooth.
5/7/2026
Alexey R. VERIFIED CUSTOMER
all was good, the service manager was understanding and kept right to the point
5/6/2026
Eliza D. VERIFIED CUSTOMER
I was told that my tires were rotated and for a fact were not. My car was with the service department for four hours for an oil change, way too long in my opinion and to top it off, My tires were not rotated as I was told by the service advisor.
5/4/2026
Paulo Roncolato. VERIFIED CUSTOMER
This is the first experience in my life doing business with a auto dealer. Hyundai is a maker that I highly recommend based on it. At Hyundai of San Bruno, from the door man to Mr. Blake's desk I have been dealing with very competent people working hard as experts in what they do.
Thank you all!!!
5/4/2026
Sean G. VERIFIED CUSTOMER
Excellent service from Blake!
5/2/2026
Hao W. VERIFIED CUSTOMER
Dear Service Manager,
I am writing regarding a service appointment I had scheduled at Hyundai of San Bruno.
I arrived on time and checked in as instructed, but no maintenance was performed. After waiting, I was informed that my appointment had been forgotten, and I was not notified in advance.
This situation was very frustrating and a complete waste of my time. I rely on my vehicle daily, and this level of service is not acceptable.
I would like this issue to be resolved promptly. Please assist in rescheduling my service at the earliest available time, preferably with priority.
Additionally, I would appreciate if there is anything you can offer to make up for the inconvenience caused.
I look forward to your response.
5/2/2026
Jessica L. VERIFIED CUSTOMER
Oscar was very friendly and helped address all the needs for car. Hope to be able to work with him again the next time if I need to bring my car in.
5/2/2026
Vitaliy K. VERIFIED CUSTOMER
Very satisfied!
5/2/2026
Jackie S. VERIFIED CUSTOMER
great help and great communication that ease my worries! was able tog dr my car fixed within a week
5/1/2026
Maria S. VERIFIED CUSTOMER
Excellent service and the best customer service with Oscar—always attentive to everything.
4/30/2026
Helen Huynh-Lim. VERIFIED CUSTOMER
Danny was amazing in walking me through what was happening with my vehicle from diagnostics to repairs. He was very communicative and responsive to questions. He provided excellent customer service.
4/30/2026
Catherine G. VERIFIED CUSTOMER
Thank you, Oscar, for not selling me any services beyond the services I pre-paid for when I purchased my car.
4/30/2026
Marshall K. VERIFIED CUSTOMER
I had a Monday appt at 11 placed via the non human digital assistant. After a 25 minute drive to the dealership, I was told the routine maintenance would take until 4 b/c 2 mechanics hadn’t come work. Could I come the next day? When I did come back a 2nd time, things went smoothly. Madison was helpful and professional. One thing more: the paperwork indicated a wash and vacuum was included. It wasn’t. Not a great experience overall.
4/30/2026
Carey H. VERIFIED CUSTOMER
Oscar was very professional and accommodated my needs. As I was a ‘walk-in’, he quickly signed me in and got my car quickly serviced. After it was done he explained the service I received. Hyundai went the extra mile, vacuuming and washing the car.
4/29/2026
Christopher L. VERIFIED CUSTOMER
Leryssa was great!
4/29/2026
Steven L. VERIFIED CUSTOMER
Based on my experience I would be happy to bring my vehicle back to Hyundai of San Bruno for service in the future