Sophia was great, however the parts for the recall and my Key Fob were not available to complete the service that was scheduled for the day - it is a two hour round trip for me to get my car serviced. This was disappointing as it was the service department that reached out to me to get my car serviced for this day and they didn’t have the parts available to complete the job. I will now have to be rescheduled for another two hour round trip. I arrived at 7:am and was told by Sophia around 11:30 that the parts needed to complete the recall service were not available and that the third party “key cutter” was not available to Finnish the replacement Key Fob and that she will contact me when the parts come in.
2/23/2026
Dora G. VERIFIED CUSTOMER
I appreciate all the help in service I had got on Saturday. I went in to an appointment to make an appointment, but I actually got the service done on same day and I greatly appreciate all that fast and quick service. Joseph has excellent customer service.
2/23/2026
Brian S. VERIFIED CUSTOMER
Joey was great! Super friendly & awesome communication.
2/22/2026
Eduardo M. VERIFIED CUSTOMER
I appreciate the help Sophia provided during my visit
2/21/2026
Deondre M. VERIFIED CUSTOMER
Cool
2/21/2026
Carlos M. VERIFIED CUSTOMER
Ray was very helpful
2/20/2026
Jianyi H. VERIFIED CUSTOMER
Professional and helpful. Appreciated.
2/20/2026
Deette K. VERIFIED CUSTOMER
Sofia was lovely, communicative, a complete professional.
2/19/2026
Humberto G. VERIFIED CUSTOMER
Thank you great awrvice and Sophia was really helpful ????
2/19/2026
Lawrence P. VERIFIED CUSTOMER
Professional. Knowledgeable of what car service was needed.
2/18/2026
Rose P. VERIFIED CUSTOMER
I was very pleased with the service. It took a little longer than what I expected, but that was my fault for not making an appointment.
I was very happy with the service once again thank you
2/18/2026
Vivan O. VERIFIED CUSTOMER
Car was done earlier than promised. Sophia was extremely nice and professional.
2/17/2026
Roger R. VERIFIED CUSTOMER
Good service. Quick. Like the new place. Coffee nachine had no water both times i went.
2/17/2026
Jose H. VERIFIED CUSTOMER
I was completely satisfied with service Sophia
Provided tome.
2/16/2026
Vicki D. VERIFIED CUSTOMER
Joey explained the warranty and recall state of our cars and guided us through the repair process. He kept us informed of the progress.
2/16/2026
Yamin C. VERIFIED CUSTOMER
Excellent service.
2/16/2026
Paul A. VERIFIED CUSTOMER
service was quick and efficient.
2/15/2026
Eduardo E. VERIFIED CUSTOMER
I got very good service rep and satisfied with all service done on Friday. It was a pleasant experience and my questions were addressed promptly. Thank you.
2/15/2026
Eugene C. VERIFIED CUSTOMER
Mr. Flores was professional and courteous. Very helpful with my appointment.
2/15/2026
Teraoka A. VERIFIED CUSTOMER
Sophia was excellent. Very friendly from the start and she kept me posted all day about my repair. I'll be coming back!