Sophia was very professional and honest throughout the repair process. She clearly explained the issue, confirmed warranty coverage, and kept me updated without any pressure or hidden costs. The service was smooth and efficient. I really appreciated her transparency and professionalism.
2/14/2026
Daniel O. VERIFIED CUSTOMER
Sophia lopez was great.She had great customer service. Made me feel welcome, offered me coffee.
2/13/2026
Ranica M. VERIFIED CUSTOMER
Sophia was great !!
2/13/2026
Gale O. VERIFIED CUSTOMER
Joseph provided excellent customer service. He kept me informed of my car's progress on a regular basis. He treated me like family providing the upmost respect and professional support. He is a valuable asset to your company!
2/13/2026
Robert R. VERIFIED CUSTOMER
Sophia is a very professional and friendly. She is an asset to Hyundai and represents them well.
2/13/2026
Roberto M. VERIFIED CUSTOMER
Always good customer service and friendly people.
2/12/2026
May C. VERIFIED CUSTOMER
Very good service
2/12/2026
Cristina C. VERIFIED CUSTOMER
Thank you for the seamless service experience! Please have whoever is n charge of the snack and coffee counter to please update what they are offering.
2/12/2026
Chia Chung. VERIFIED CUSTOMER
good service
2/11/2026
Janniver . VERIFIED CUSTOMER
Sophia made the experience seamless and pleasant.
2/11/2026
Kenneth M. VERIFIED CUSTOMER
Lack of Service communication and follow up
2/11/2026
Hayes D. VERIFIED CUSTOMER
Joseph is great!
2/11/2026
Ray J. VERIFIED CUSTOMER
I was very satisfied with the work at El Monte Hyundai
2/8/2026
Patricia P. VERIFIED CUSTOMER
Sophia was quite knowledgeable when I arrived. I told her what I was experiencing with my vehicle she checked and then she do what had to be done. I asked her If this situation happens often with And she indicated it does That comes with experience and knowing the vehicles she services I am very pleased with the service I got from Sophia and I’m glad I took my vehicle to your location thank you
2/8/2026
Evelyn F. VERIFIED CUSTOMER
The issue I had with my car, is not completely resolved. I will bring it back for check up, per my service advisor, Joey.
2/8/2026
Saldivar L. VERIFIED CUSTOMER
I'd be more than happy to fill it out.I was so happy with the service and Kevin was very helpful. Thank you very much
2/8/2026
Sandra H. VERIFIED CUSTOMER
Thank you.
2/8/2026
Patricia M. VERIFIED CUSTOMER
Ricky was very nice and professional.
2/7/2026
Eveanna M. VERIFIED CUSTOMER
Thank you for your good service and thorough explaination!