Katie was knowledgeable, friendly, and welcomed my questions
10/24/2025
Jessica K. VERIFIED CUSTOMER
She was very friendly and went above and beyond to answer my questions.
10/24/2025
Joan H. VERIFIED CUSTOMER
Matt was very professional, helpful. And polite.
10/24/2025
Paul M. VERIFIED CUSTOMER
Quickest and best mini service ever. And no oversell of services, just what might be sensible and reasonable to do now or soon.’
10/24/2025
Karl H. VERIFIED CUSTOMER
Everything went good. No issues at all.
10/24/2025
Sajidullah M. VERIFIED CUSTOMER
All agents were curt to the point of impoliteness. One neck pillow was thrown and found at the floor of the vehicle which shows the service techs don't really care about the satisfaction of the customer either.
10/24/2025
Sally L. VERIFIED CUSTOMER
He kept me informed of the progress being made. The checkin process which did nit initially involve him was confusing. Instead of simply putting a number on my vehicle so a rep would start the check in, i was told to go to pick up my part that was ordered by a service rep or to go into office to talk with a rep. When I did this, I was told to wait for a number to be placed on my vehicle. This process wasted about 15’ before a service rep came out to begin checkin. This has happened more than once.
10/23/2025
Terry K. VERIFIED CUSTOMER
Very pleased with Vincent’s assistance in arranging for the purchase of new tires.
10/23/2025
Mary U. VERIFIED CUSTOMER
I was very pleased with Jesse and the prompt service today.
10/23/2025
Suzanne S. VERIFIED CUSTOMER
Excellent service
10/23/2025
Daniel M. VERIFIED CUSTOMER
He was friendly and efficient.
10/23/2025
Richard Z. VERIFIED CUSTOMER
I am very happy about the service Alyssa provided for me and my wife. The hitch looks like new and will work for what we need.
10/23/2025
Lisa F. VERIFIED CUSTOMER
Great communication, all went well
10/23/2025
John B. VERIFIED CUSTOMER
Ian is a consummate professional and I felt fortunate to entrust my visit to his oversight today. You would do well to have other members of the team emulate his example.
10/23/2025
Melinda C. VERIFIED CUSTOMER
He was great! Very clear in his explanations at every stage, especially at the end. So I understand what I need to do next.
10/23/2025
Sally T. VERIFIED CUSTOMER
Everyone there is awesome and do great work!! Also thank u Vincent!
10/23/2025
Joan G. VERIFIED CUSTOMER
I think you are overbooking. I brought my car in at 11:15 and when I returned at 4:15 the car was just being worked on.
10/23/2025
Jane D. VERIFIED CUSTOMER
Great service
10/23/2025
Matthew R. VERIFIED CUSTOMER
Jesse listened well to my concerns about my car, was courteous in his conversations with me & my car was done before the estimated time. A very positive experience!