Gregorio was so kind and ge told me about the service that my car was receiving. He explained me very carefully to be sure i was understanding all about my car. Thanks for having employees like him. I think he is a very good
11/22/2025
Preeti V. VERIFIED CUSTOMER
She was helpful, thank you
11/22/2025
Audrey S. VERIFIED CUSTOMER
Explained things wll
11/22/2025
Charlene S. VERIFIED CUSTOMER
I was very satisfied with my service appointment.
11/22/2025
Jonn And. VERIFIED CUSTOMER
Justin was very accommodating in getting a new battery in my car during the morning w/o an appointment b/c he knew that I had a doctor’s appointment in the afternoon!
11/22/2025
Jennifer L. VERIFIED CUSTOMER
All was great. Thanks.
11/22/2025
Herbert W. VERIFIED CUSTOMER
Best Service in the State of Wisconsin, by far!!!
11/22/2025
Laura C. VERIFIED CUSTOMER
Jesse was positive and communicative. He texted me a couple times to ask if I had questions and to let me know what work needed to be added and when things were completed. I really appreciated his kindness. Everything went smoothly.
11/22/2025
Anne G. VERIFIED CUSTOMER
Smart Motors is the best service dept in the area! Orgamized, clean, jeeps mr informed. Jesse helped make sure i was aware what was happening and helped to take care of my beloved truck
11/22/2025
Jerome M. VERIFIED CUSTOMER
Jose was prompt and curtious! Very good experience this morning!
11/22/2025
Solveig Q. VERIFIED CUSTOMER
Helpful, informative and polite.
11/22/2025
Dennis B. VERIFIED CUSTOMER
Very communicative and kept me informed.
11/22/2025
Thomas S. VERIFIED CUSTOMER
He was friendly and helpful.
11/22/2025
Shawn M. VERIFIED CUSTOMER
Quick and courteous as always. Thank you!
11/22/2025
Chris D. VERIFIED CUSTOMER
Came in for a simple oil change on Thursday. Was recommended a new battery which I agreed to. After the battery change the service rep told me that my vehicle was rolling backwards when in drive and was going to let me leave with no follow up. Ive had this vehicle for over 10 years and this issue has never occurred score. I asked to speak to manager regarding this new issue- he seemed bothered and would not look at me at all. The service manager had no idea what was causing this new issue and just said I have an old vehicle. He said he would have the service department look at it- but it would not be until the following day. Then the following day I was quoted repairs of $3,000 for an alleged issue which which according to the report they were not sure what the exact problem is. The vehicle does have the issues that would require a $3k repair. I have serious questions whether anyone even looked at the vehicle. I have never had any issue regarding my vehicle rolling backwards while in drive before your employees touched my vehicle. Now I have to take the vehicle to a different service department to determine what your staff did to my vehicle.
11/22/2025
Sandra L. VERIFIED CUSTOMER
I had t
O wait -5 mi utes before the service person got to me. Once she di, all was well but the wait time seemed long. I have never had that issue at Smart Previosly. And we have used smart fsince 1993. I was late for my appt but that did not seem to be the issue. Sandra L
11/21/2025
Janis E. VERIFIED CUSTOMER
Smart Toyota has provided the best automotive service that we have experienced. From the skilled and expert technical service and communication to the VIP coffee and snacks.
11/21/2025
Brandon E. VERIFIED CUSTOMER
I felt the price was fair, that is the biggest reason I tend to stay away from a dealership for any routine maintenances.