Process was smooth and Greg communicated electronically to keep me updated. The appt process 7am appt then anticipated completion as end of day is always frustrating. If I have a 7am appt, why is end of day always the anticipated completion especially when service for my needs is never that long.
10/28/2025
Bethany W. VERIFIED CUSTOMER
Ian was courteous and professional. He explained the process and kept me updated on the progress and informed me of needing to keep my vehicle over the weekend due to issues with the recall. He then offered a loaner behicle and updated me today with completion of the services and the total price for the services. I appreciate his professionalism throughout this process!
10/28/2025
Richard S. VERIFIED CUSTOMER
Thank you Greg! Everyone was great to work with including Jesse Deyo and the check in man and loaner car lady.
10/28/2025
Henry M. VERIFIED CUSTOMER
Mostly satisfied. Didn’t need to hear the griping about how he didn’t want to deal with my third party warranty.
10/28/2025
Peter H. VERIFIED CUSTOMER
Please email the tire specs and warranty when you have a moment.
10/28/2025
John M. VERIFIED CUSTOMER
Ian has always gone on and above with his service. We have been dealing with each other for 7 years now. The reason I don’t want an offer on a trade in is I’m going to reach a half million miles with my current tundra I’m at 330,000 as I type
10/28/2025
Marilyn B. VERIFIED CUSTOMER
The people at Smart Moters are wonderful and did a great job on my car!
Thank you for your service!
10/28/2025
Kenneth U. VERIFIED CUSTOMER
she was very professional, friendly, and informative. she answered all my questions!!
10/28/2025
Kathy L. VERIFIED CUSTOMER
Great service and staff!
10/28/2025
Catherine B. VERIFIED CUSTOMER
Ian was great to work with, answered all of my questions, and made me feel like I was in good hands!
10/28/2025
Steph D. VERIFIED CUSTOMER
Ever since the recall service my car is no longer starting, it’s showing signs of a dead battery. I have never needed to jump my car and now I have to and was stranded in the middle of the night because my car would not start since the battery was dead.
10/27/2025
Kimberly G. VERIFIED CUSTOMER
Great job!
10/26/2025
Patricia M. VERIFIED CUSTOMER
Although we had a problem, he made sure everything was fixed to our satisfaction.
10/26/2025
Destiny E. VERIFIED CUSTOMER
Katie, Eric, and Owen were awesome! Very friendly and professional. They were very thorough and helped me with my car.
10/26/2025
Mark W. VERIFIED CUSTOMER
Vincent was helpful, straightforward, and honest. Thanks!
10/25/2025
Charlene H. VERIFIED CUSTOMER
Ian Spencer was excellent. He explained everything done to our vehicle thoroughly. He answered all our questions. We appreciated his knowledge. Thank you, Charlene H
10/25/2025
Janice W. VERIFIED CUSTOMER
Good job!
10/25/2025
James R. VERIFIED CUSTOMER
I thought my service advisor was Ben. He was great.
10/25/2025
Jenna D. VERIFIED CUSTOMER
Great service and accommodated me waiting when I accidentally clicked drop off in the website appointment scheduler. Will keep coming back!
10/25/2025
Christina C. VERIFIED CUSTOMER
Smart mtrs made this unpleasant situation palatable.