The reason I said no was that I expected the truck to be complete in one day. I dropped off at 7AM and expected it could have been turned over the same day. It took two full days to complete.
12/6/2025
Lori R. VERIFIED CUSTOMER
Everything was done professionally with ongoing communication throughout the service.
12/6/2025
Zachary M. VERIFIED CUSTOMER
My issue is nothing to do with the service advisor. I was told I could come back and redeem a free car wash anytime during business hours. I came back the next day and wash was out of service. I was frustrated by that.
12/6/2025
Carmen A. VERIFIED CUSTOMER
Jesse was great to work with!
12/6/2025
Liz W. VERIFIED CUSTOMER
Thanks for your great service.
12/6/2025
Andrea M. VERIFIED CUSTOMER
Alyssa is the best! She is very knowledgeable and kind. I am a repeat customer with her.
12/6/2025
Antonio W. VERIFIED CUSTOMER
Just thank you guys sooo very much
12/6/2025
Michael L. VERIFIED CUSTOMER
Definitely will participate,
12/6/2025
Peter S. VERIFIED CUSTOMER
Please notify me when the parts are in and when the work will be done.
12/1/2025
Lyndsey G. VERIFIED CUSTOMER
Mallory was great!
11/29/2025
Anne C. VERIFIED CUSTOMER
Wilker was very polite
11/26/2025
Ben L. VERIFIED CUSTOMER
Eric is the best
11/26/2025
Henry H. VERIFIED CUSTOMER
I'm glad to work with him on my car repairs.
11/26/2025
Virginia Y. VERIFIED CUSTOMER
Completed a complete checkup on my car, refilled fluids, put air in my tires and made the car ready for travel.
11/26/2025
Marianne S. VERIFIED CUSTOMER
He was informative and pleasant.
11/26/2025
Lisa C. VERIFIED CUSTOMER
David was great! He was waiting for me as I pulled in and provided excellent customer to me and my car. He even walked me to my car when it was done. It is always nice having David oversee the maintenance of my car.
David was awesome and I appreciate his sincere commitment to providing a wonderful experience to his customers.
11/26/2025
Kelly M. VERIFIED CUSTOMER
This was the first time I received an oil change and didn’t have anyone review the multipoint vehicle inspection with me. When I got my invoice, it said customer has chosen to defer completion of recommended repairs at this time—vehicle due for alignment. An alignment was never discussed with me.
11/26/2025
Harvey D. VERIFIED CUSTOMER
I was delighted to get my Prius serviced the same week I called for an appointment. Everything worked like clockwork from getting the date and time reserved to arriving 20 minutes early and having the Smart Toyota team get me in the queue right away. In about 45 minutes I was on the road home with a clean car bill of health. Bravo to the Smart Toyota team!
11/26/2025
Cheri G. VERIFIED CUSTOMER
He was very thorough and saved me on extra service that I didn’t need! Excellent service.