David was highly communicative and very professional throughout the process. I recommend him for anyone in need of service!
12/11/2025
Ben R. VERIFIED CUSTOMER
Ian was wonderful, easy to work with and knowledgeable.
12/11/2025
Elena B. VERIFIED CUSTOMER
Our van door is still giving us the same issue. It wont open from the outside using the door handle.
12/10/2025
Judith W. VERIFIED CUSTOMER
I was at Toyota about an hour for tire rotation and vehicle check. No issues.
12/9/2025
Jean V. VERIFIED CUSTOMER
Being a senior not so mobile person, Ian was very helpful and went out of his way to make my visit as smooth as possible.
12/7/2025
Catherine S. VERIFIED CUSTOMER
Quick and found a better price for me on tires
12/7/2025
Jacob S. VERIFIED CUSTOMER
Matt was the best service rep I’ve worked with in a long time. Courteous, thorough, and helpful. I hope to work with him again.
12/7/2025
Scott M. VERIFIED CUSTOMER
Thank you for your excellent customer service.
12/7/2025
Mike D. VERIFIED CUSTOMER
Ian is knowledgeable and a good communicator. Compared to my experience at East Mad Toyota, this was FAR superior.
12/7/2025
Richard R. VERIFIED CUSTOMER
Caitlyn did a great job on the inspection video and tire repair!
12/7/2025
Connie L. VERIFIED CUSTOMER
Ben was very thorough and professional.
12/7/2025
Dianne S. VERIFIED CUSTOMER
Excellent.
12/6/2025
Paul S. VERIFIED CUSTOMER
The technician found a bulge in my tire just before my 1700 mile trip to AZ.
Thanks again to all concerned
12/6/2025
Robert V. VERIFIED CUSTOMER
Dealer said I needed a brake fluid flush and said they could do it right away and be done by 945. Truck didn’t go to main garage for brake flush until 945. Had another appointment that unfortunately I was late getting to. Recommend whennsuggeating additional service at appointment time, need to give more accurate times for add ons.
12/6/2025
Nathan W. VERIFIED CUSTOMER
The service is excellent and the people at Smart motors are courteous and professional, explaining everything to customers in layman's terms. Thank you and merry Christmas!
12/6/2025
Yogesh W. VERIFIED CUSTOMER
MY car's TOMS warning light was on and I had requested a check for that. I also reminded this to the person that checked me in. When I came to pick the car up, I was told that the light was off. I even saw a 17.50$ charge for it on the bill. However, when I started the car, the warning light was still on. After going back in, I was told that it might be an issue with the sensor.
The whole thing folt like proper investigation was not done.
12/6/2025
Joseph J. VERIFIED CUSTOMER
I was very happy with Katie and the team that worked on my car. They did a great job and it really didn’t take very long for them to complete the job.
The only minor issue is that the maintenance required light is still on.
12/6/2025
Renee M. VERIFIED CUSTOMER
Went in for a tire rotation and the appointment went really well. Appreciated the customer service.
12/6/2025
Bill C. VERIFIED CUSTOMER
Your service tech’s were all great but your online scheduling system is not at all! It took me three different trips to finally end up with my tire pressure sensor to be addressed properly. From now on, I will just schedule by phone. Since it appears no one actual reads the comment section, suggest that the online intake encourage people to call if any special service need.
12/6/2025
Teri L. VERIFIED CUSTOMER
Thank you for your help and going with my constant change of plans.