Gregorio was highly helpful and informative. He did an excellent job!
11/5/2025
Raimondas C. VERIFIED CUSTOMER
I want to apologize and Thank You and Technician for great job you did. My suspensions where baseless. I'm truly sorry!
11/5/2025
Mary D. VERIFIED CUSTOMER
Fair and experienced attitude.
11/5/2025
Louise R. VERIFIED CUSTOMER
Jesse was very polite and professional.
I enjoy doing business with Smart Motors.
11/5/2025
Thomas M. VERIFIED CUSTOMER
Ian is a gem
11/5/2025
Doug D. VERIFIED CUSTOMER
I appreciated the information she provided
11/5/2025
Zackary H. VERIFIED CUSTOMER
The video communication was nice. I've never had that before.
11/5/2025
John K. VERIFIED CUSTOMER
Great work
11/5/2025
Laura R. VERIFIED CUSTOMER
Very fast service and I appreciated Vincent’s and the team’s guidance. Great job!
11/5/2025
Bryan C. VERIFIED CUSTOMER
Very easy and efficient experience
11/5/2025
Scott M. VERIFIED CUSTOMER
Katie was very professional, helpful and personable.
11/5/2025
Brian B. VERIFIED CUSTOMER
Jesse did a terrific job listening to my concerns and answering my questions. Smart motors and Toyota continue to exceed expectations. Thank you.
11/5/2025
Scott K. VERIFIED CUSTOMER
I had a 1030 appt at express lube. Truck was brought in at 10:20 & completed by 1045. Impressed!
11/5/2025
Tomas C. VERIFIED CUSTOMER
Excellent service.
11/4/2025
Mary M. VERIFIED CUSTOMER
You do not need to contact me. I’ll explain here.
I was expecting a short appointment because the person with whom I spoke when making the appointment said that all I needed was a tire rotation and check of fluid levels. When I’d been seated inside for half an hour, Vincent came and told me the car needed an alignment that would take one hour, so until 3 pm. I said fine. At 3:35 I went to the desk to ask what was going on. The person who checked said my car was up on the rack. At 3:50 pm Vincent called me to the desk and said the car could not be aligned because the arms needed to be replaced. I said he had not let me know that the wait would be extended by so long. He apologized in a rather perfunctory way.
11/4/2025
Gregory D. VERIFIED CUSTOMER
Had no appointment, but Justin managed to get my issues( headlight
replacement and headlight covers restoration) taken care of in record time.
11/4/2025
Grace F. VERIFIED CUSTOMER
Great job thanks!
11/4/2025
Alan T. VERIFIED CUSTOMER
The scheduling app does not work. Directions on where to take the car upon arrival were not clear. Staff once I got scheduling and arrival settled were excellent.
11/4/2025
Tom M. VERIFIED CUSTOMER
When I left, I truly felt you had my car and my interest as your number one priority. You were honest, open and straightforward with me. Thank you.
11/4/2025
James E. VERIFIED CUSTOMER
Fast efficient service and very trustworthy personnel. Jim E