Justin provided exceptional service. Clear communication, fast turnaround, and genuine care for the customer. Highly recommend! 10/10 experience.
11/10/2025
Monsiri B. VERIFIED CUSTOMER
Excellent service.
11/9/2025
Thomas G. VERIFIED CUSTOMER
I love how you guys have cookies, popcorn, and soda unlike other dealerships in the area. You won my loyalty.
11/9/2025
Sharon K. VERIFIED CUSTOMER
Dave Killerlain did a fantastic job keeping us up to date on what the mechanics accomplished. I was not expecting that our appointment would require us to leave the car overnight? Dave kept us informed on the progress, nice job David!
11/9/2025
Cris S. VERIFIED CUSTOMER
Paul Fredrick does a very good job!
11/8/2025
John H. VERIFIED CUSTOMER
I thought I was bringing in for 40k service with tire check. Did not get 40k service
11/8/2025
David B. VERIFIED CUSTOMER
Eric did good the rest of my service was unacceptable
11/8/2025
James W. VERIFIED CUSTOMER
He was extremely polite and knowledgeable.
11/8/2025
Luiz R. VERIFIED CUSTOMER
Had a very good experience t smart motors Toyota. Everyone was friendly and made me feel appreciated. Thank you for your effort!
11/8/2025
Ann C. VERIFIED CUSTOMER
My service took longer than expected but it was no trouble for me. Alyssa kept me apprised every step of the way and I was given a loaner to drive, so I was not inconvenienced at all.
11/8/2025
Gayle R. VERIFIED CUSTOMER
Speedy and thorough.
11/8/2025
Daniel G. VERIFIED CUSTOMER
Not completely. Tyler was very helpful in informing us that our maintenance plan had expired. Having purchased the car at Smart we were sold a maintenance plan with 5 tire rotations and 2 oil changes. We were quoted $125 for oil change, $150 with the rotation. A bit overpriced. We won’t be coming back. Tyler was quite good though.
11/8/2025
Robert M. VERIFIED CUSTOMER
Factory recommended maintenance included spark plug replacement at 40k miles. I noticed on the bills that this service was noted as declined (by me) and the fee was not charged.
I just wanted to comment that I did not have any discussions about deferring this activity and would still like to follow through on it so the car co tinues to be maintained to the recommended specifications.
I also did not receive any coupons after having signed up for the 2-year, 5 visit maintenance plan as was indicated on the brochure i was provided.
11/8/2025
Gay M. VERIFIED CUSTOMER
Gregorio was very professional, knowledgeable and pleasant.
11/8/2025
Peter A. VERIFIED CUSTOMER
Mr Spencer was very professional and his efforts toward explaining the services offered is very commendable.
11/8/2025
Jolene H. VERIFIED CUSTOMER
None
11/8/2025
Jerilynn C. VERIFIED CUSTOMER
Justin was friendly, polite and helpful. Thanks Justin!!
11/8/2025
Jose R. VERIFIED CUSTOMER
Mi carro en la cita lo deje a las 1:25 pm y empezaron el mantenimiento a las 2 y 35 mas de 1 hr esperando mientras veía que otros clientes llegaban después de mi y luego los llamaban qué sus autos estaban listos y luego solo la revisión y cambios de mi carro tomo 20 minutos demasiado tiempo de espera
11/8/2025
Mary J. VERIFIED CUSTOMER
Greg did an excellent job. He kept me informed every step of the way.