My only negative feedback is that the tire pressure was wrong. My front tires were 38lbs in the front and 32 in the rear. It’s as though the tire were checked before the tire rotation.
11/26/2025
Melvin H. VERIFIED CUSTOMER
I am satisfied now but I was not initially.
Car should have been done on Monday as promised
I had to wait until Tuesday for a pickup
I asked them to:
Hose off the truck rubber Matt not done
Save the serpentine belt so I could see it-not done
They did give me a waiver credit on Tuesday for all the frustration
The best way. To avoid that in the future is more communication and not over promising.
Seems to me there are too many people wandering around with I pads taking orders and not enough people actually doing the work
11/26/2025
Rachel S. VERIFIED CUSTOMER
Great service! Thank you!
11/26/2025
John J. VERIFIED CUSTOMER
Mallory was very responsive and helpful. Highly recommend both her as an adviser and Smart Motors for service.
11/26/2025
Merle C. VERIFIED CUSTOMER
Always pleasant representatives to work with
11/25/2025
Raynold A. VERIFIED CUSTOMER
Excellent service.
Not sure why I got a free car wash ticket when your car wash is out of operation?
11/25/2025
Richard K. VERIFIED CUSTOMER
Very satisfied. Was done in a timely manner. Getting to drive a new vehicle as a loaner was a bonus. We love Toyotas
11/25/2025
Kathleen H. VERIFIED CUSTOMER
Very happy with being able to schedule an appointment instead of first come first serve. My visit was less than 45 minutes vs up to a 3 hour wait.
11/25/2025
Gary L. VERIFIED CUSTOMER
The service that I received for my oil change was done very well and completed much faster than I expected it would be done.
11/25/2025
Venus W. VERIFIED CUSTOMER
The service was thorough and got me right in. No waiting very professional.
11/25/2025
Diana W. VERIFIED CUSTOMER
Sean kept me informed. Was very polite and respectful of me and my questions. Good representative of Smart
11/25/2025
Cj W. VERIFIED CUSTOMER
First time visiting and will be returning
11/25/2025
Robert O. VERIFIED CUSTOMER
Mallory was great. Took care of everything. Very pleased.
11/25/2025
John J. VERIFIED CUSTOMER
Mallory was efficient and friendly and wonderful to work with.
11/25/2025
Patricia M. VERIFIED CUSTOMER
Excellent job
11/25/2025
Angenette M. VERIFIED CUSTOMER
Great service. Thank you for everything
11/25/2025
Roger W. VERIFIED CUSTOMER
Very satisfied.
11/25/2025
Robert S. VERIFIED CUSTOMER
Honestly this was the best start to finish customer experience I have had in a long time. Scheduling was so easy, someone called me, and then when I arrived it was quick, transparent and people were so friendly and helpful.
11/25/2025
Lynn A. VERIFIED CUSTOMER
Fast and professional just why I come to your dealership!