Jenna provided clear and complete explanations of what the technician found and would do. She patiently answered my questions and offered to follow up with the technician. In the end I felt I was a valued customer. Thank you for continuing to provide Saturday express service by appointment!!!!
1/25/2026
Paul A. VERIFIED CUSTOMER
The filters should be part of servi,g the car. You should not be charged to the owners.
1/24/2026
Ruth G. VERIFIED CUSTOMER
My car ran better on the cold thank it does now. I replaced the battery last year and I’m guessing that it’s busted again. How that escaped the multi point inspection, I would like to know.
1/24/2026
Jorge C. VERIFIED CUSTOMER
Excellent service from Mallory. As usual with her.
1/24/2026
Brian P. VERIFIED CUSTOMER
I was somewhat surprised that by 10am your express service was already running 20 minutes late for a 10k service - my truck was still outside at 10:20 for a 10:00 appointment, and I arrived a few minutes early.
Seems the multi-point inspection, oil change & tire rotation were completed fairly quickly once you got it into the service bay, as I was out the door by about 11:15.
1/24/2026
Jeremy W. VERIFIED CUSTOMER
Vehicle makes a high pitch noise when defrosting. I was told that’s normal. That’s a lie. Other vehicles don’t do it.
1/24/2026
Charles C. VERIFIED CUSTOMER
Good communication and timely completion of repairs was appreciated!
1/24/2026
Gina B. VERIFIED CUSTOMER
Thanks!
1/24/2026
Kellene L. VERIFIED CUSTOMER
Ian was very professional and helpful. He communicated both by phone and by text which I appreciate.
1/24/2026
Larry M. VERIFIED CUSTOMER
Hats off to David and the crew!
1/24/2026
Keli G. VERIFIED CUSTOMER
My service was handles professionally and efficiently
1/24/2026
Luis P. VERIFIED CUSTOMER
Everything worked just right!
1/24/2026
2006 M. VERIFIED CUSTOMER
David was great appreciated his expertise
1/24/2026
Brian D. VERIFIED CUSTOMER
Only issue I had was that the repairs were so costly. The service itself was all good.
1/24/2026
Kent P. VERIFIED CUSTOMER
Professional employees in all departments. I feel that under a recall that is out of my control that all expenses including fuel refill for loaner vehicles should be covered by Toyota.
1/24/2026
Edward J. VERIFIED CUSTOMER
Todd was an excellent servant and very helpful. Listened attentively and got me set up quickly. Organized everything I asked for and delivered complete satisfaction!