Very tranparent explaination for recommended services and very quick service performed!
12/13/2025
Peter D. VERIFIED CUSTOMER
Very reasonable about repair cost considerations
12/13/2025
Douglas H. VERIFIED CUSTOMER
My experience was awesome today. Clear discussion and friendly.
12/13/2025
Rafael B. VERIFIED CUSTOMER
They didn’t reset the oil life monitor and every time I turn it on keeps saying that need oil change soon
12/13/2025
Gregory S. VERIFIED CUSTOMER
Needed a quick service to replace the headlight. Jesse did it himself so I could get going. Wow!
12/13/2025
Joseph U. VERIFIED CUSTOMER
Very kind person and prompt.
12/13/2025
Travis C. VERIFIED CUSTOMER
Eric was super to work with. Very helpful with any questions I had.
12/13/2025
Sharon I. VERIFIED CUSTOMER
Service was great
Thank you
12/13/2025
Randall W. VERIFIED CUSTOMER
I left a voice mail. Seems like the hitch receiver plug was removed and not put back in the hitch or was placed somewhere in the vehicle where I can’t find it. Also when driving home I hear loud rattles in the back seat area. Seems my carpet mat was shoved under the rear seats and the seats were not locked in place. Makes me totally question those who did the application on my vehicle. Not real happy with my service today.
12/13/2025
Gary G. VERIFIED CUSTOMER
Sean was wonderful! I’ll be back!
12/13/2025
John C. VERIFIED CUSTOMER
She was outstanding in every way
12/13/2025
Kathryn C. VERIFIED CUSTOMER
I wish the cost wasn’t so expensive.
Ian kept me well informed.
I would have preferred phone calls rather than texts however.
Randy Converse
12/12/2025
Kris B. VERIFIED CUSTOMER
Everyone was so helpful, and it was ready before I thought it would be!!
12/12/2025
Karen S. VERIFIED CUSTOMER
Excellent service as always
12/12/2025
Kara T. VERIFIED CUSTOMER
Katie was phenomenal. She was so kind from start to finish. When she communicated with me about my inspection, we found out that my car battery hadn’t been replaced as I thought it had been from a different car service. She went above and beyond to answer all my questions and helped me to find support to alleviate my problem. After resolving my issue with my previous dealership she was so quick to help make the situation easy by scanning documents and just providing a comforting presence. She truly made the most of a stressful situation for me and I am so grateful. As someone new to the area I feel so comforted knowing that I can return to Middleton Toyota to get the support I need. In the future, I’ll absolutely request to have Katie help with my service advisory needs because I felt so well taken care of. She is exactly the kind of person you’d want to hire to guarantee that your customers feel welcomed and valued. Thank you SO SO much Katie!
12/12/2025
Diana L. VERIFIED CUSTOMER
Very pleasant and informative about my Care Plan.
12/12/2025
DALE V. VERIFIED CUSTOMER
Great guy to work with. As always, Smart gives us the best service.