Justin did an excellent job. Glad to get the car back same day with both issues fixed.
12/27/2025
Kim H. VERIFIED CUSTOMER
Vincent was excellent to work with. You should feel very lucky to have him on your team.
12/27/2025
Ovet H. VERIFIED CUSTOMER
No comments at this time I was very satisfied with the service
12/27/2025
David D. VERIFIED CUSTOMER
Paul was very knowledgeable, friendly and answered all of our questions.
You are lucky to have him on board. Thanks Paul.
12/27/2025
Terrence T. VERIFIED CUSTOMER
Friendly customer service, very prompt service
12/27/2025
Katherine K. VERIFIED CUSTOMER
I wish/would have like to talk to a mechanic when I picked up my vehicle. the automatic generated last message implied that everything was fixed, but I do realize that it was auto-generated.
12/27/2025
Michelle S. VERIFIED CUSTOMER
Eric was amazing. Can’t say enough about his excellent customer service. He let me know I needed new tires and was able to fit that in along with my scheduled maintenance. He provided an estimated completion time which he beat by a mile. Very satisfied.
12/27/2025
Preeti V. VERIFIED CUSTOMER
Thanks Alyssa
12/26/2025
Stephen M. VERIFIED CUSTOMER
I have a grand Highlander and got a Corolla for a loaner. Something comparable would have been nice. Especially for a recall on a new car.
12/25/2025
Mike A. VERIFIED CUSTOMER
Job was done quickly, results of the inspections were well explained to me
12/24/2025
Javier P. VERIFIED CUSTOMER
Excellent service
12/24/2025
CHRIS H. VERIFIED CUSTOMER
While I am very satisfied with Smart Motors and Paul’s performance, I very much regret to inform you I will never buy another Toyota. I have owned 5 Toyotas and they have been great vehicles. However, Toyota CEO’s wearing of a MAGA hat and political contributions to US politicians to weaken emissions standards and remove incentives for EVs are unconscionable when the world is facing climate change. I will continue to take my vehicle to Smart Motors but I will never buy a Toyota there or anywhere again.
12/24/2025
Katy C. VERIFIED CUSTOMER
My hood was not secured. Thank heavens a nice man helped me at the grocery store.
12/24/2025
Melanie H. VERIFIED CUSTOMER
Jose was great
12/24/2025
Terri H. VERIFIED CUSTOMER
Except for having to wait 15 minutes after my appointment time to actually have the work started. I was very happy with Greg.
12/24/2025
Mary S. VERIFIED CUSTOMER
Yes, I was satisfied, and Sean was very capable!
12/24/2025
Sydney C. VERIFIED CUSTOMER
Justin was extremely helpful!
12/24/2025
Susan B. VERIFIED CUSTOMER
Employee working with me was very unfriendly and seemed unhappy to be working.Grudgingly gave a 10 percent discount when a coupon for my vehicles problem could not be found.
12/24/2025
John H. VERIFIED CUSTOMER
The was completed as scheduled. All the people we dealt with were professional and had friendly helpful attitudes.