Completely disappointed in the Toyota experience. To be quoted $2800 to fix audio on a 2 yr old car is unacceptable. Clearly quality and value are no longer cornerstones of the brand. I need another car in April…..was planning on Toyota but no more.
1/1/2026
Kenneth J. VERIFIED CUSTOMER
Outstanding in all regards
1/1/2026
Lloyd H. VERIFIED CUSTOMER
I was pleased I could get in to get scheduled maintenance done so soon and before a planned trip. Thank you for having an extensive service facility and team!
1/1/2026
Lori G. VERIFIED CUSTOMER
Today was my typical experience at Smart - good communication, comfortable area to wait, good coffee, work done in a very reasonable time!! I appreciate your consistent customer service!
1/1/2026
Steven S. VERIFIED CUSTOMER
Very positive experience
1/1/2026
Ismaila N. VERIFIED CUSTOMER
Jose was great! Addressed all of my concerns and gave me good information about maintenance plans.
1/1/2026
Jerry J. VERIFIED CUSTOMER
Our service will continue when we get our new tires on Friday.
1/1/2026
Timothy A. VERIFIED CUSTOMER
Done quickly and expertly. Appreciated the videos and explanations. Very satisfied. Thank you
TA
1/1/2026
Nam C. VERIFIED CUSTOMER
Thank you for your great service. Happy New Year!
1/1/2026
Gerke Living. VERIFIED CUSTOMER
Mallory was great! Very efficient, knowledgeable, friendly and respectful! I would ask for her again.
1/1/2026
William B. VERIFIED CUSTOMER
Liked the quick service. Liked the video of the inspection and the issue that was serviced.
1/1/2026
Craig S. VERIFIED CUSTOMER
Katie was great and got me taken care of right away
12/31/2025
Gary S. VERIFIED CUSTOMER
Thorough, great communication pleasant.
12/31/2025
Denise H. VERIFIED CUSTOMER
I get into my car and you could tell that the person that changed the oil drove my car out of the bay because the handle/inside had oil on it.
12/31/2025
Leonard W. VERIFIED CUSTOMER
Jose' was pleasant as well as efficient.
12/31/2025
Rosemary B. VERIFIED CUSTOMER
Very knowledgeable and easy to work with.
12/31/2025
Connie L. VERIFIED CUSTOMER
Great service, Gregorio took the time to recheck my bill to assure it was charged correctly. Thank you!
12/31/2025
Dawn S. VERIFIED CUSTOMER
I appreciate you finding time to install my new tires as it was the last day of the sale. Thank you!
12/31/2025
Patricia M. VERIFIED CUSTOMER
You guys always do a great job. Thank u
12/31/2025
Andrea K. VERIFIED CUSTOMER
This was our first experience with the service dept and it went smoothly and professionally.