Peter did a great job as usual selling us our 2nd Smart Toyota vehicle!! Great to see Tim who sold us our first Smart Toyota vehicle.
12/23/2025
Brian K. VERIFIED CUSTOMER
Smart Motors is horrible
12/23/2025
Herbert W. VERIFIED CUSTOMER
Very happy with the service.
12/23/2025
Jennifer M. VERIFIED CUSTOMER
Things were well explained, efficient, and well done.
12/23/2025
Juan L. VERIFIED CUSTOMER
Honest, transparent service with no pressure. The advisor clearly explained my options and respected my decision.
12/23/2025
Angela H. VERIFIED CUSTOMER
I was satisfied with Jenna but discouraged tire pressure wasn't checked or if it was the 4 weren't the same and my glove box materials were shoved back in very messy. No doubt service techs are underpaid but performance shouldn't reflect that.
12/23/2025
John G. VERIFIED CUSTOMER
My son picked me up when I dropped off my Highlander for service.By the time that we got to my driveway, Ben was calling with my vehicle assessment. The quickness was astounding.
I really appreciate the quality service provided bt Smart Toyota.
12/23/2025
Lyle H. VERIFIED CUSTOMER
Excellent job
12/23/2025
Chad S. VERIFIED CUSTOMER
It’s just pretty ridiculous that you don’t do free tire rotations for tires purchases and installed at your Toyota. Other than that, the service was fine.
12/23/2025
Jared T. VERIFIED CUSTOMER
My appointment was 10 AM and my car was not done until 5 PM
12/23/2025
John H. VERIFIED CUSTOMER
Thanks for getting me in on short notice for my urgent repair! I really appreciated it!
12/23/2025
Jonathan R. VERIFIED CUSTOMER
What a frustrating and disappointing experience I have had the past month with Smart. We’ve been loyal customers for more than a decade - my husband and I took two different cars we’ve owned here - and I’ll never be back. After taking our car in 2 weeks ago for a broken patch that was fixed, along with other issues they found (totaling ~$600). The inspection they did turned up nothing else wrong. After a week or so, our anti-lock brake system light came on, so we brought it back to be checked. They then told us we needed all our tires replaced ($1600) and when I asked why that didn’t show up a week ago, they said their measurement tool must have been mis-calibrated. So we OKed the work assuming it was necessary and let them run a diagnostic. They then quoted us another ~$3500 in repairs later that day, none of which had been mentioned at the last visit. When we said we didn’t want to do any of the work because it made more sense to trade it in with repair costs so high, they still did the tires, which we then had to wait to be changed out again and we’re still charged ~$600 - for nothing! Such an insanely frustrating, time-consuming process, with constantly changing information and a ton of unclear costs.
12/22/2025
Barbara B. VERIFIED CUSTOMER
Great service- thx!
12/21/2025
Analee H. VERIFIED CUSTOMER
Awe
12/21/2025
Roger K. VERIFIED CUSTOMER
Fast and courteous service during a hectic holiday period.
12/21/2025
Phuntsok T. VERIFIED CUSTOMER
Excellent pro
12/21/2025
Amy D. VERIFIED CUSTOMER
Thank you for the friendly service.
12/21/2025
Kathryn F. VERIFIED CUSTOMER
Katie was thorough and professional while being friendly and engaging. Refreshing!
12/20/2025
Mailor L. VERIFIED CUSTOMER
Paul Dredrick, did a good job with my car and keeping me up to date with my car.
12/20/2025
Richard C. VERIFIED CUSTOMER
Just thanks for being thorough in checking out my vehicle evidently I need to expand word to keep my battery charged Happy Holidays